Cari Hotel di British Columbia

"The good: clean room, great view of the lake, the pools, the location, pet-friendly. The not so good: unfriendly staff at check in, noise all night long (until at least 2 am), saggy mattress that hurt my back. There were people partying and shouting all night long, running through the halls, etc. I called the front desk around midnight and they said they would solve the issue but the noise continued. I got very little sleep. I wouldn't stay here again."

"I stayed here for the third time and it is definitely wayyy nicer than it was 3 years ago. Stayed in a beautiful balcony room on the newly renovated 18th floor with an amazing view. The hotel was clean throughout, including the hallways, and the price was great for the location. Customer service from the management and day staff is 10/10. Had a really comfortable stay and would definitely come back."

"Dear Expedia Customer MY booking 73411315532057 I am writing to formally express my concern regarding a recent reservation I made through your platform at Hotel Willo (formerly YWCA Hotel Vancouver). Upon my late arrival in Vancouver, I was informed at the front desk that the room I had reserved included a shared bathroom with other guests. This came as a complete surprise, as there was no clear indication of shared bathroom accommodations in the Expedia listing at the time of booking. Having...

"The staff was completely unhelpful. The television was broken. The ventilation was poor and the air quality was stale. Customer service was awful."

"Everything was fantastic amenities great. Location to airport was most needed and after 7 stays for this reason will always come back"

"."

"It was pretty nice. Upon checkout the front desk person was very snooty when we simply asked about the rooftop view "

"Everything was exceptional. "

"Not right"

"The front desk concierge on April 23, around 5:30 PM, was not considerate at all. In fact, he seemed to do the opposite of what I requested. I asked for a room with the bay view, but he gave me a room on the opposite side, with no view of the bay. When I mentioned that I booked this vacation to rest and relax, he placed me in a room on the 23rd floor, directly beneath ongoing renovations. It felt as though this was done intentionally. The noise was unbearable. We woke up at 6 AM to hammering...

"Buena ubicación, solo alrededor con ruido, no hay desayuno"

"Worth of what i paid. I like the location every thing near by."

"."

"Room was clean "

"Although advertised, there was no pool inside the hoel."

"The staff were great; it’s a bit of an older building with some wear and tear showing, but nothing can take away from its location and the staff on site."

"."