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"From the moment I arrived, The Resident Liverpool impressed on every level. Check-in was quick and seamless, and the personalised card and message waiting was a lovely touch that instantly made me feel like a valued guest rather than just another booking. Every member of staff was warm, helpful, and genuinely friendly throughout. The location is hard to beat. Bold Street and Renshaw Street for restaurants are a five-minute walk, St John's Street for shopping is equally close, and the Albert Dock is an easy 10–15 minute stroll. Bars and pubs are right on the doorstep. The room was spacious with generous wardrobe space, a compact kitchen unit with fridge, microwave and sink, plus a coffee machine and kettle — great to have even if you don't use it every day. The bathroom came stocked with Molton Brown toiletries, the bed was very comfortable, and the room was pleasantly quiet for a city-centre location. Molton Brown toiletries were a nice touch that reflects the hotel's attention to quality throughout. For everything you get — the space, the amenities, and the standard of service — it represents great value. I'd recommend it without hesitation and will absolutely be returning."

"This hotel is lovely the rooms, facilities and staff are superb "

"Very comfy bed , good shower , quality of fittings average ,bit tired, fab location , would book again"

"Very friendly staff. Clean. Quiet and comfortable bed. "

"Third stay this year ,love this place"

"Room as described, very friendly staff and great location. There is no parking onsite but a NCP car park 2mins down the road that is easy to find "

"Very pleasant and welcoming staff. Lovely breakfast. Great choice. Very good location"

"Great location and would stay again "

"Lovely hotel great location and staff were very helpful "