Hotel dekat Millennium Park

"They cancelled my reservation because I wasn’t there at 3pm!!!!!!!!! Unreal!!! No joke said we were suppose to be there on the dot when you CAN get your room! Left us stranded as we have an EV and planned our trip to charge there upon arrival. Front desk lady was HORRID and hateful."

"Air wasn’t working in first room. The night front desk worker was great and moved us. Then the next room we seen a few big black ants but was late and just needed to go to sleep."

"We were greeted kindly and were able to have two rooms right next to each other. "

"The hotel seemed fine when we got there. However, our bathroom was not clean. It had urine and hair on the toilet bowl and the floors were sticky."

"The beds were amazing. Super comfortable. Everything is in walking distance."

"The room had a great layout for our family of 4. I chose this hotel specifically because they typically have a gluten free option for breakfast and was very disappointed to find at this location they had zero options besides an apple or banana. So I had to sit and watch my family eat instead . The front desk rep stated she did the ordering and asked what room I was in and said she would try to get me something for the following day but never followed through. The pool chlorine levels were so...

"Only complaint was the refrigerator was very loud all night. Otherwise, well kept and clean."

"Everything was great the only complaint I have is keep more toilet paper stocked in the rooms. Only the roll on the dispenser when we got there and it was a halfsie. Other than that it was great! Second time staying there too :)"

"We had a invasion of ants in our room."

"The room was spacious and comfortable. There was a full refrigerator, a microwave sink and even a dishwasher. A separate space with a sofa and tv. The beds were very comfortable."

"Very clean. Nice pool!"

"Hot tub out of service"

"All good and nice, just the lobby had coffee and water for tee but it was always empty or cold"

"Perfect location to downtown and the amphitheater."

"We loved how clean the property was but wish it had free breakfasts"

"The staff at this hotel were great! Everyone was very nice and helpful. The location was also great and within walking distance to lots of gems. The room however was not the best I’ve stayed in. The bathroom was questionably clean with yellow drips down all of the walls. The TV only worked part of the time, and there was no mini fridge, though I should have checked that before booking. My only window faced into someone’s apartment, but kind of to be expected since I didn’t pay more for the city...

"Lacking breakfast, gave us the wrong room, charged for parking when we were told we would not be, no shuttle despite being told there would be an option for that."

"The room was excellent. Ask for a room above the second floor due to traffic noise."

"Convenient."