Search Hotels Near Mountain Trails Gallery, Santa Fe

"Be aware that this place looks amazing but it’s nothing more than lipstick on a pig! Arrived expecting to pay cash as requested and they had charged my card before I got there. Went to room it was dirty. Got new room with 2 beds so couldn’t sleep together. Was told about the great happy hour by the front desk and waited until 4 for it. Took a bath before and the shower valve would not release all the way so I was getting splattered on the head and face while trying to relax in the tub. Hard to do when the drain plug wouldn’t seal and tub kept draining. Had to put a rag to plug it. Noticed how poorly maintained the bathroom was with disgusting paint job, old faucets and mold around the faucet valve. Went to happy hour to eat and have a drink. Told the manager about the tub issues. Then learned there was no happy hour and they were closed for a private party. Very disappointed we had to go out and spend a lot more than planned to eat somewhere else. Back in the room we turn on the tv and notice the screen has a pink greenish hue. Tried to adjust the color without success. At this point giving up on all hope of a good stay. But wait it got better…trying to sleep was horrible as the street noise and railway were very loud almost like there were no windows in the place. Went to breakfast the next morning and it was ok at best, yet it was the best part of the stay so far. Left and will never stay here again."

"The room had a strong smell of smoke, so we left a day early."

"The beds were super comfy and the location was walkable to shopping & restaurants "

"Our AC would never work after the engineer coming in twice. They gave us a new room and the A/C did not work either. "

"I stayed two nights. No room service was provided."

"The hot morning breakfast was great! It saved us a lot of time in the morning before heading out for the day. There was enough variety to keep everyone happy. The room was extremely clean- but was one of the rooms that had not been updated yet. Still nice and well maintained but had a dusty smell that comes with carpeted hotel rooms. From the booking site, the remodeled rooms have hard floors. If this is something important to you, book directly with the property. The location was very central to Old Santa Fe Plaza, so we often left our car parked when going to that part of town. "

"Our second level room was accessed from the ground floor via a private staircase. It would be very difficult for someone with mobility issues."

"Best hotel of our trip. Location, food, room and staff. We would stay here again!"

"My pull of sofa has a stain and they were unable to accommodate me to a better room. Instead they downgraded my stay . Super unsatisfied"