Hotel dekat San Carlos

"Room was clean and staff were professional and friendly. Breakfast had a nice selection."

"Stayed for 4 nights, and not a single day was the room cleaned. I even called the front desk to ask about it, only to be told my room was “not on the cleaning list.” When I asked why, they couldn’t give a clear answer. I then asked if they could add my room to the list, and they said no. On top of that, I was charged for parking every day, which was never clearly communicated in advance. Overall, very disappointing experience. Lack of basic housekeeping and poor communication made the stay...

"Disgusting and dirty room. Didn’t even bother staying the second night. Wouldn’t stay here if they were paying me. "

"I stayed at this hotel for one night and noticed multiple bedbug bites the next morning after checking out. I reported the issue right away. The hotel’s response was to say they could not handle any refund directly and that I needed to go through Expedia. Expedia then contacted the hotel on my behalf, but after additional waiting, the hotel still declined to refund the room charge. This was extremely disappointing. The most serious issue is the apparent hygiene problem, as no guest should have...

"Thanks for accommodation in comfortable. Everything was perfect but there’s good room to improve with mattress(sagging) and stool(no cushion)"

"Great stay, thank you!"

"Clean room, easy parking, great staff "

"The property was very nice, liked he indoor pool although the heater was not on and it was 68 degrees. They fixed it the same day. The rooms were very nice also. Loved the full kitchen. The breakfast was very good too."

"Yes breakfast was very good and fresh"

"Enjoyed the hotel. Suite was perfect for our family of 4"

"Good place "

"The hotel is currently being renovated. My wife and I were upgraded from a one bedroom to a two bedroom suite so we would be away from the work being done. The two bedroom suite is set up great and would be a good choice for two couples. Everything ran smoothly, we didn't feel any disruption. This is our hotel choice every time we come to town. Staff is helpful and attentive. I left my kindle in our room, it was found and is being held until we return. Thank you staff. Looking forward to...

"Good"

"Overall, our stay"

"Pool and spa are almost genocide and lsd oil free. Staff always inquire about your bank account health and federal employment pay grade. Closed 4 Genocide Cleaning as seen on ktvu news."

"Good enough for an affordable stay. Midway between SFO airport and Palo Alto where Stanford U located. Very convenient with lots of shops around such as Trader Joe. I will stay there again."

"great value , one and two room beds available. really clean , onsite parking , convience and dining and shopping close by . rooms recently remodeled . staff friendliest and helpful . shelter here when wet roads on 80 mi. commute not safe . 20apr2026"