Hotel dekat Pelabuhan Feri Nongsa Pura

"Very good, all staff, place, and their service excelent. Will come back for sure"

"I am from Bali and was not expecting Batam have beautiful ocean until I come to this property. My room was facing the ocean. It was emerald blue water and can be seen clearly. I wish i stayed for longer as this has been a long trip before i went back from Batam."

"Staff was friendly, the amenities ig good, room so clean the facilities are good "

"Check in was a bad experience "

"Nice place but Why so many mosquitoes! Hope did not get dengue! "

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Great experience "

"Clean"

"price is reasonable . location is OK food for breakfast must be improved , "

"Saya di kamar 319, kesan pertama saya masuk kedalam kamar adalah kamar bau, tidak segar. Tivi terlalu kecil, ruangan agak old fashion, telpon tidak berfungsi."

"the electricity at the breaker panel"

"Kamar Nyaman dan Luas, Sarapan cukup enak, Swimming Pool, dan Playgroud untuk anak-anak sepertinya sangat cocok jika bawa keluarga"

"House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal."