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Reviews of Guest house Tsuu

2.5 out of 5
Guest house Tsuu
3F 2-10-21 Honcho, Odawara, Kanagawa

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Toshio

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Izumi, Brier

Travelled with partner
Liked: Staff & service
It was about 15 minutes walk from Odawara train station. There’s many steep stairs to third floor outside of building. We stayed Carol room for 8 nights which is next to Dada room. This Dada room’s bed(couch) attaches to the wall of Carol room. Walls are thin and noise like TV and talking on the phone kept us awake every night. Air conditioner/heater wasn’t working properly. The description indicates TV in living room but there’s no TV. Toilet was a bit old and smelly. Will not stay again.

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base for the Hakon Loop
This is a hostel that we rented as a whole apartment. Beds were very comfortable, rooms were nice and the shower was lovely and hot with good water pressure. Location was two minutes from the sea and ten ish minutes from the centre of Odawara.
Stayed 2 nights in Jul 2023

6/10 Okay

Ashfaqul

Liked: Cleanliness, staff & service
Disliked: Room comfort
No Elevators
There was no elevator and it was never mentioned there was no elevator while booking and that we would need to carry all our bags 3 stories up
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very clean. It felt well equipped like a home. Walls are thin so snoring neighbours kept us awake. It is on the 3rd floor so you need to climb many stairs.
Stayed 3 nights in Apr 2019

8/10 Good

Wai Ling Betty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for Hakone
We stayed here as a base to go to Hakone. Allowed to leave bags as arrived early. Spacious rooms. Toiletries provided. Kitchen facilities to make tea and coffee. Excellent WiFi
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Accommodation was fantastic although we struggled with check-in somewhat (had to phone someone for the code to check in). We also had a cracked window in ones of the panes upon arrival, nothing that affected us but it was an eyebrow raiser. Outside those though, the beds were very comfy and it served us perfectly!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check in was confusing at first but it was nice and relaxing, like going back home for awhile.
Stayed 2 nights in Sep 2018

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Difficult to check in as had not received code; we had to ask local restaurant to phone the contact number on the door. Quiet place with only 3 rooms. Lounge comfy and arty.

6/10 Okay

美樹

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

カレン

Stayed 1 night in Jun 2023

10/10 Excellent

yang

Stayed 1 night in May 2023

10/10 Excellent

けんた

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパは高い
部屋のベッドはダブルベッドでも大きく快適でした。テレビが無いので見れませんが、Wi-Fiはあるので、ネットで番組は見れます。リビングのカウンターテーブルが少し汚れていて気になりましたが、全般的に清掃はされています。ベッドに長い髪の毛が一本、布団に絡まっていました。長時間の滞在で無ければコスパは良く高いです。
Stayed 2 nights in Apr 2023

4/10 Poor

Masami

Disliked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

サチコ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
目の前のバス停から大抵のところは行けるし、本数も多いのでとても便利でした。
Stayed 2 nights in Mar 2023

10/10 Excellent

mizuki

Stayed 1 night in Dec 2022

6/10 Okay

MARIKO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Miyoko, Yokohama-city Naka-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回も4泊で今回も4泊させてもらいました！ 　駅から徒歩でほぼ真っ直ぐでバス停からも近く飲食やコンビニにも困りません、とても便利です。 　チェックアウトをタブレットでするのですが上手くいかずメールで対応しました。
Stayed 4 nights in Oct 2022

10/10 Excellent

Miyoko, Yokohama-city Naka-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からバスもあり徒歩でも比較的近いと思います。 　洗濯機は有りますが乾燥機は無く干す場所が無く困りました。ハンガー等あるともっと良かったと思います。 　チェックアウトもゆっくりだったのでとても良かったです。 　飲食店やコンビニも近くにあって連泊しましたが困りませんでした。 　また、連泊する予定です。
Stayed 4 nights in Oct 2022

8/10 Good

カズオ

Liked: Cleanliness
静かで、安価で気がねなく宿泊出来ました。
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです
wi-fiがあって嬉しかったです。 収納もトランクが開いたままの状態で扉をしめることがちょうどできて良かったです。 冷蔵庫、キッチン、洗濯機もあり困ることはありませんでした。寝心地もわりとよく旅の疲れがとれました。 箱根へのアクセスもよくて、桃源台方面と反対側では小田原駅への箱根登山バスの停留所が目の前にあり大変便利でした。 おすすめです。
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
想像を超えて快適でした！
とても綺麗な部屋でした。 写真ではシングルベッドに見えましたが、セミダブル(大人2人で横になれる)くらいありとても寝心地の良いベッドでした。 清掃が行き届いていて各部屋に冷暖房が設置されていました。 3階までは階段しかないので大荷物で行くのはきついかもしれません。 たまたま共有スペースでイベント？をされているグループと被った為、冷蔵庫で冷やしていたお酒を勝手に全部出されてしまっていた事だけは残念でしたが、宿泊先としてはとてもおすすめです。
Stayed 1 night in Jul 2020

10/10 Excellent

Muli, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very neat and clean apartment but no free parking
very clean apartment, quiet place, got everything for you, but of course you need to share the bathroom and toilet with the ppl in the other two rooms, yes, they only got 3 rooms in the apartment. No free parking is a problem. Walk up the stairs ok for us.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゲストハウスということで最初は不安ではありましたが、施設はとても清潔で設備もほとんど揃っていました。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
個室のお部屋に入ると少しきつい香りを感じました。窓を開けて空気を入れ替えて対処しました。 お掃除が行き届いている、アットホームなお家で良かったです。ありがとうございました。
Stayed 1 night in Mar 2019

8/10 Good

yql, 東京都

Business traveller
Liked: Cleanliness, property conditions & facilities
設備は清潔でとても過ごしやすく良かったです。 マニュアルはとても良く整備されていましたが、宿の方がおらず最初のサポートが全くなかったので少し不安に感じました。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
又りようさせていただきます。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございました。
静かな部屋でゆっくりできました。
Stayed 1 night in Feb 2019

10/10 Excellent

みゆ, 熱海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
セルフc/inで、気を遣うことなく我が家のようにゆったり過ごせました。キッチンもバスルームもとても清潔でした。小田原や箱根の案内もあり、旅人への配慮が嬉しかったです。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
清潔で、快適に過ごせました。 場所が駅からだとどうしてもわかりにくかったのが、残念でした。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Helene, Bruxelles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The other guest were very noisy. As the walls are very tiny, it was as we were together! Other thinks were ok :)
Stayed 1 night in Oct 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adresse
Difficile à trouver...besoin d'une plus grande affiche à la porte.
Stayed 2 nights in Oct 2018

10/10 Excellent

Yuchi

很不錯的民宿
相不錯的民宿，乾淨整潔，公共環境佳，設備便利。
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There is no real reception. You need a code in order to enter the apartment. It has taken us a painstaking two hours of sms and lengthy phonecalls to finally get the code and enter the place. Afterwards, acceptable room and stay.