Search Hotels Near Playa Caletita, Cozumel

"Staff was excellent! "

"Loved Our Stay. Great Hotel, great location, great breakfast and most of all, the staff are amazing!"

"The rooms are old and not clean. The sliding doors barely work. The property is worn down and needs a lot of work. We didn’t have hot water for three days and they could have cared less. Disappointed, but you get what you pay for. "

"We visit Park Royal over spring break every year, and have done so for the last 10 years or so. Every year, they make improvements. Recently, they upgraded both the outdoor and indoor bars. The updates are wonderful. Special shout-out to our favorite server, Jorge! He is the best! Much love, brother! You can find better all-inclusive resorts in Cancun, Cabo, etc., but what you can't find in those areas is the world's largest swimming pool. The ocean in Cozumel is the best for swimmers, snorkelers, and divers. And unlike the mainland, there's also never any seaweed. Crystal clear, beautiful water full of coral and marine life. It's a world treasure! Cozumel is our favorite all-inclusive destination, and Park Royal is our favorite resort on the island. We love it. We will be back next year. Thank you!!!"

"Love the new elevator!"

"‘10/10 The food was great also The facility is great "

"We have stayed here 3 times now. Arrived early and could not check in. At check in time lines were very long. Service very slow. When we did check in they gave us 2 double beds when our res clearly said King. Was then told we had to take what’s available to which i refused. Fridges dont work, patio lights are left on regardless till 930pm. You cannot control the light coming into your room and there is no blackout curtains. Birds in buffet food … "

"Very dated hotel, burned, stained sheets, also towels stained (had to exchange them). Got handed the TV and AC remote controls at checkin. Dirty corners everywhere. Didn't expect much, but cleanliness is basic. It was like going back 40 years in time. The cabanas area lovely. Location amazing. The "No Name" beach club on site, fantastic, but not part of the hotel. "

"Nice big condos. Staff great."