Save

Heaven Hotel

3.0 star property
Comfortable aparthotel with children's pool and 24-hour front desk

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Heaven Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Apartment, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi
Apartment, 2 Bedrooms | Living room | Smart TV
Full-sized fridge, microwave, toaster, cookware/dishes/utensils
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning
  • WasherWasherWasher
  • DryerDryerDryer

Explore the area

Map
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf3 min drive
  • Popular LocationPlaya Xcalacoco3 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Very nice hotel, cleanliness, friendliness and location were great for price. Quiet location but easily accessible to di...
Leah
May 25, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Family Apartment

Shower, rainfall showerhead, hair dryer, towels

Family Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10/10 Exceptional

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (374)
The price is Rp588.155
Rp743.169 total
includes taxes & fees
30 May - 31 May
Sofía by Bunik

About the area

Playa del Carmen

Heaven Hotel is located in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Tres Rios Ecopark, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Cenote Chaak Tun are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Gran Coyote Golf - 3 min drive
  • Playa Xcalacoco - 3 min drive
  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Quinta Avenida - 8 min drive
  • Playa del Carmen Main Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • Alberca - Pool - 5 min drive
  • Amaranto - 20 min walk
  • The Fives Plaza - 2 min drive
  • 5th Avenue - 16 min walk
  • Miso - 16 min walk

About this property

Entire place

Heaven Hotel

Comfortable aparthotel with children's pool and 24-hour front desk
Along with an outdoor pool, this smoke-free aparthotel has a children's pool and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a communal living room. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and a Smart TV with digital channels. Guests can appreciate conveniences, such as 2 bathrooms and a dining area, and other amenities include free WiFi and a balcony.
Heaven Hotel offers 20 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Family friendly

  • Children's pool

Kitchen

  • Fridge (full size)
  • Microwave
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Wet bar

Bedrooms

  • Bed sheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • Smart TV with digital service

Outdoor areas

  • Balcony
  • Terrace
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Window screens
  • Iron/ironing board
  • Blackout curtains
  • Safe at front desk
  • Wet bar
  • 24-hour front desk
  • Communal living room

Things to do

  • Children's pool on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 20 rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Property registration number 117096

Property is also known as

Heaven Hotel Aparthotel
Heaven Hotel Playa del Carmen
Heaven Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Heaven Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Heaven Hotel?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Heaven Hotel on 29 May 2024 start from Rp937.810, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heaven Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Heaven Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Heaven Hotel?

Checkout is at noon.

Where is Heaven Hotel located?

Situated in Playa del Carmen, this aparthotel is within 1 mile (2 km) of Playa Xcalacoco and Gran Coyote Golf. El Camaleón Mayakoba Golf Course and 28 de Julio Square are also within 3 miles (5 km).

Heaven Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews" "
Rating 8 - Good. 7 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.8/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, cleanliness, friendliness and location were great for price. Quiet location but easily accessible to dining, beach and shopping. The only complaint would be that the elevator was out of order when we were there but they explained the part they were needing would take a month to come in from Mexico City, also their hot water ran out quickly. Loved being able to wash and dry my clothes with the available washer/dryer machine in the room. Room size was large, very clean and housekeeping did excellent job cleaning when we requested it to be done. Would recommend to my friends and family, we felt safe and comfortable with the surroundings, good tacos just around the corner, having the 7eleven on the corner was very convenient. Would gladly return!
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Love it very comfortable for the kids
Stayed 4 nights in Feb 2024

10/10 Excellent

Aimee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, the staff were helpful and kind and the place was clean and quiet. Great place for families, and those looking for a quiet place to stay away from the loud busy downtown playa del Carmen. There is a beach not far down the road too, and the pool is nice.
Stayed 6 nights in Mar 2024

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Heaven Hotel was perfect for a night’s stay before the airport. It was clean, comfortable, BIG, had a pool, and could park right below the room. It also felt very safe and was in a quiet area.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived at the front desk the young lady was very friendly and has good customer services. The rooms are very nice and walkable to restaurants and 7 eleven cross the street.

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Very close to a store and restaurants. If you need a ni to crash with your family or just yourself ?mthis is the perfect place. If you want to stay longer not a problem. This location is perfect to a beach.
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Travelled with family
Nuevo y súper limpio
Excelente!! Super limpio tiene estacionamiento una farmacia en la esquina y un 7 eleven! Tuvimos una muy buena estancia además tiene lavadora y secadora
Stayed 3 nights in Dec 2023

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Last minute reservation. Beautiful appartment. Well maintained. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Property was great clean quiet, great location, grocery nearby Will recommend and I will stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is newer, very clean, great staff, beautiful pool, spacious parking, and the rooms are big, tons of natural light, blackout curtains, plenty of closet space, 2B/2B, big kitchen, tvs in every room, gorgeous living room, and washer/dryer! You can’t beat the price for this value. Also all the amenities you need on the same block (pharmacy, medical, food, convenience store, barber, swimwear, and more. Would highly recommend!
Stayed 13 nights in Oct 2023