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MAYAB Playa - 5Th. Ave

3.0 star property
Hotel with a nearby private beach, steps from Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for MAYAB Playa - 5Th. Ave

Pool
Family Studio Suite | Down duvets, individually decorated, individually furnished, free WiFi
Comfort Studio Suite, 1 King Bed | Down duvets, individually decorated, individually furnished, free WiFi
Hallway
Pool
MAYAB Playa - 5Th. Ave sits near Quinta Avenida as a lively retreat offering five beach bars and complimentary in-room WiFi. The hotel streamlines guests' experiences with express check-in and check-out services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed | Down duvets, individually decorated, individually furnished, free WiFi

Comfort Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed

Panoramic Studio Suite, 1 Queen Bed | Down duvets, individually decorated, individually furnished, free WiFi

Panoramic Studio Suite, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Down duvet
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Down duvets, individually decorated, individually furnished, free WiFi

Family Studio Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

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About the area

Map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.5 km
  • Playacar Beach - 5 min walk - 0.5 km
  • Mamitas Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Pollos El Pechugon - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

MAYAB Playa - 5Th. Ave

Hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, MAYAB Playa - 5Th. Ave provides amenities such as 5 beach bars. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Express check-out and express check-in
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and freezers

Similar properties

Living area

CASA TORTUGA 5Th. Ave

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very good, 88 reviews
CASA TORTUGA 5Th. Ave

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 10 per day (10 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Is MAYAB Playa - 5Th. Ave pet-friendly?

No, pets are not allowed at this property.

What time is check-in at MAYAB Playa - 5Th. Ave?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at MAYAB Playa - 5Th. Ave?

Checkout is at noon.

Where is MAYAB Playa - 5Th. Ave located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 5 minutes.

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MAYAB Playa - 5Th. Ave Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 90 reviews
Rating 8 - Good. 20 out of 90 reviews
Rating 6 - Okay. 18 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 17 out of 90 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025

2/10 Terrible

christopher

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was advertised in the pictures is not what we got. We got a dirty, dingy, smelly. Tiny room. Beds super hard, towels super dingy and old. We had to convince the attendant to give us new ones. The walls were super dirty, tiles in the bathroom falling off. Faucets and sink had left over toothpaste and soap from the previous renter. We do own we were not aware of it being situated in the middle of 5th ave—smack in the middle of the busy strip. We were totally taken advantage of at 150 per night, boy was it a pig sty. For 160 per night we rented a room at the Hyatt in Merida for our next part of our trip. Terrible place Mayab hotel. Disgusting.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación Calidad Precio
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy facil de llegar de la estacon de ado
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Muy amables
Stayed 1 night in Aug 2025

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities
Fatal el trato del “personal”, llegamos el día de nuestro check in y la persona de recepción nunca llegó, nos tuvieron esperando 1 hora y media y jamás llegaron, tuvimos que buscar otro hotel, fatal y cero recomendado
Stayed 1 night in May 2025

2/10 Terrible

Espiridion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que ofrecen en la app las fotos no reflejan la realidad
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto por q no hay estacionamiento....todo lo demás excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Todo muy bien con el hotel. Limpieza + amabilidad tal como lo muestra las fotos y descripción
Stayed 5 nights in Apr 2025

8/10 Good

isabel

Liked: Cleanliness, amenities, property conditions & facilities
El lugar está agradable es muy tranquilo, la habitación bien la alberca en la azotea linda, solo q la recepción no te saben decir bien lo q especifica o te ofrecen por la aplicación, estacionamiento difícil de conseguir, nunca supiero decirme del club de playa q mencionan, pero con la alberca y camastros en la azotea mas q perfecto, y por el precio q pagas recomendable
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Apr 2025

8/10 Good

María De Lourdes

Liked: Staff & service, property conditions & facilities
La atención de las personas de recepción es muy buena. La limpieza deja que desear.
Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to playa del Carmen every year and this was the worst experience I’ve ever had. This property needs BIG remodeling, nothing is being maintained in good condition. Don’t believe any of the pictures the property posts. The room and stairs are in horrible conditions the bathroom has a terrible smell of sewer.
Stayed 4 nights in Apr 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025

8/10 Good

Vinicio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio y todo cerca, incluyendo central de autobús y Ferry
Stayed 4 nights in Feb 2025

8/10 Good

Bernardo

Esta mal la ubicacion en la pagina de Hoteles.com y me costo encontrarlo! Lo demas todo como esperaba y de acuerdo al precio que pague, era chiquito, feo y muy basico pero por 1,000$ por noche en la 5ta avenida no tenia otras expectativas
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025

10/10 Excellent

LUIS YAEL

Liked: Cleanliness, property conditions & facilities, room comfort

En general, recomiendo mucho

Buen lugar, sin embargo no hay recepción, debes marcar para que te atiendan, jajaj, tampoco había personal apto para ofrecer servicio a no parlantes de español, sin embargo excelente por el precio y las instalaciones
Stayed 1 night in Jan 2025

2/10 Terrible

jean philippe

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible à fuir

Le pire hotel que je ai Jamais vu !!!!! Déjà en arrivant à 18h personne a l entrée j ai attendu que quelqu’un arrive et appelle le réceptioniste! Après la chambre ne correspondait pas à ma réservation j étais sensée avoir une double fenêtre….. l état de ma chambre regardait les photos tout est cassé !!!!rouille sur tout les robinets, quand je suis arrivé les toilettes étaient même pas nettoyé et le ménage n a jamais été fait pendant mon séjour…. Le bruit je ne peux rien dire car je le savais mais je pensais qu il y avait un double vitrage ! Bref ma pire expérience avec hotel.com
Stayed 5 nights in Jan 2025

6/10 Okay

Maria De

Liked: Staff & service
Disliked: Cleanliness
El hotel está muy bien ubicado, cuenta con alberca en la azotea y tiene refri en la habitacion y el personal fue cordial todo el tiempo eso fue lo rescatable de nuestra reserva... Pero las instalaciones son viejas y todo se ve así, las sábanas y el baño, la llave del baño en pésimas condiciones y olía a humedad y a drenaje todo el tiempo, no volvería a reservarlo.
Stayed 2 nights in Jan 2025