Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Properti bintang 5.0
Hotel tepi pantai khusus dewasa dengan kolam renang outdoor

Pilih tanggal untuk melihat harga

Galeri foto untuk Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Kolam renang outdoor
Vila Khas (with Private Plunge Pool and Deck) | Kamar mandi | Shower, perlengkapan mandi desainer, pengering rambut, dan jubah mandi
Bar (di properti)
Vila, menghadap pantai (with Private Pool and Deck) | Teras/patio
Fasilitas kebugaran
VIP Access

Ulasan

9,4 dari 10
Sempurna

Fasilitas populer

  • Kolam renang
  • Spa
  • Bar
  • All-inclusive
  • Ramah hewan peliharaan
  • Hot Tub
Harga saat ini Rp9.150.960
total Rp12.579.629
termasuk pajak & biaya lainnya
16 Agu - 17 Agu

Dapatkan lebih banyak saat Anda menjadi member

  • Hemat 15% atau lebih saat memilih properti VIP Access jika Anda mencapai level Silver atau lebih tinggi
  • Nikmati kualitas terbaik dan layanan istimewa
  • Dapatkan fasilitas menginap di properti tertentu, ditambah upgrade kamar gratis, check-in lebih awal, dan check-out lebih akhir bila tersedia

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 8 dari 8 kamar

Vila Khas (with Private Plunge Pool and Deck)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 130 meter persegi
  • Kapasitas 3
  • 1 king

Vila, menghadap pantai (with Private Pool and Deck)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 155 meter persegi
  • Pemandangan pantai
  • Kapasitas 3
  • 1 king

Vila Royal (with Private Plunge Pool and Deck)

10,0 dari 10
Sempurna
(2 ulasan)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 90 meter persegi
  • Kapasitas 3
  • 1 king

Vila Mewah, 1 Tempat Tidur King (with Private Plunge Pool)

10,0 dari 10
Sempurna
(2 ulasan)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 90 meter persegi
  • Kapasitas 3
  • 1 king

Viceroy Villa with Private Plunge Pool and Deck

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 155 meter persegi
  • Kapasitas 3
  • 1 king

Vila Mewah, 2 Tempat Tidur Queen (with Private Plunge Pool)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 90 meter persegi
  • Kapasitas 4
  • 2 queen

Ocean View Two Level Villa with Large Private Pool

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 269 meter persegi
  • Pemandangan laut sebagian
  • Kapasitas 4
  • 1 king

Vila Premium (with Private Plunge Pool)

Unggulan

Patio dengan kursi
Ruang duduk terpisah
Kolam berendam pribadi
AC
TV layar datar
Seprai antialergi
Pilihan bantal
Gorden/tirai kedap cahaya
  • 155 meter persegi
  • Kapasitas 3
  • 1 king

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Tentang kawasan sekitar

Peta
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

Yang ada di sekitar

  • Pantai Xcalacoco - 6 mnt jalan kaki - 0.6 km
  • Golf Gran Coyote - 3 mnt berkendara - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 mnt berkendara - 4.6 km
  • Quinta Avenida - 8 mnt berkendara - 5.7 km
  • Pantai Utama Playa del Carmen - 9 mnt berkendara - 5.7 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 44 menit berkendara

Restoran

  • ‪Amaranto - ‬5 mnt berkendara
  • ‪Alberca - Pool - ‬6 mnt berkendara
  • ‪Privilege Lounge - ‬5 mnt berkendara
  • ‪Piano Bar - ‬6 mnt berkendara
  • ‪Buffet Sunset - ‬18 mnt jalan kaki

Tentang properti ini

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Hotel mewah dekat El Camaleón Mayakoba Golf Course
Berada dekat dengan Pantai Utama Playa del Carmen dan Quinta Avenida, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only menyediakan bar pantai, bar tepi kolam renang, dan teras. Dengan pasir putih, tepi pantai, dan pijat di pantai, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri dengan pijat, perawatan tubuh, dan Aromaterapi di Wayak Spa, spa di properti. Di dua restoran di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan Meksiko. Kelas yoga dan kelas aerobik ditawarkan di klub kesehatan; Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only juga memiliki taman, salon rambut, dan perpustakaan. Akses Internet nirkabel gratis serta laundry/dry cleaning dan rental mobil di properti tersedia untuk semua tamu.
Manfaat lainnya termasuk:
  • Kolam renang outdoor
  • Layanan limo/towncar, sarapan ala kontinental (biaya tambahan), dan parkir valet
  • Payung pantai, toko souvenir, dan brankas di resepsionis
  • Ruang pijat/perawatan, layanan concierge, dan bell boy
  • Ulasan tamu memberikan skor yang bagus untuk staf
Fitur kamar
Semua kamar tamu di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only menawarkan kenyamanan seperti kolam rendam pribadi dan seprai premium, serta manfaat seperti teras berperabot dan pilihan bantal.
Manfaat lain termasuk:
  • Seprai antialergi, seprai katun mesir, dan bantalan ekstra lembut
  • Perlengkapan mandi desainer, shower, dan pengering rambut
  • Televisi layar datar 42-inci dengan TV satelit dan pemutar DVD
  • Ruang duduk terpisah, kipas angin langit-langit, dan atas permintaan

Rincian all-inclusive

Di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Kursus/kelas/permainan

Pilates
Yoga

Penghargaan dan afiliasi

Properti ini berafiliasi dengan Asosiasi Perjalanan Gay & Lesbian Internasional (IGLTA/International LGBTQ+ Travel Association) dan menerima tamu lesbian, gay, biseksual, transgender, queer, interseks, dan aseksual (LGBTQ+).

Bahasa

Inggris, Spanyol

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi dan internet berkabel gratis
  • Tersedia di beberapa area publik: Wi-Fi dan internet berkabel gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan
  • Antar jemput ke kawasan sekitar (biaya tambahan)
  • Layanan limo/town car
  • Parkir valet di properti (USD 8 per hari)

Makanan dan minuman

  • Setiap hari sarapan kontinental tersedia pukul 07.00 hingga 11.30 dengan biaya: USD 35 hingga 50 per orang
  • 1 bar pantai
  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 2 restoran
  • Tempat makan pribadi/pasangan
  • Toko camilan/toko makanan

Restoran di properti

  • Coral Restaurant + Bar
  • La Marea Restaurant

Aktivitas menarik

  • 1 bathtub air panas
  • 1 kolam renang outdoor
  • Kelas fitness
  • Kelas yoga
  • Klub kesehatan
  • Perpustakaan
  • Ruang uap
  • Sauna
  • Spa layanan lengkap

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan merapikan tempat tidur
  • Layanan pernikahan
  • Paket tunangan/pernikahan
  • Pembersihan kamar (atas permintaan)
  • Porter/bellboy
  • Staf multibahasa

Outdoor

  • Di pantai
  • Handuk pantai
  • Kursi pantai
  • Payung pantai
  • Taman
  • Teras

Spa layanan lengkap

  • 5 kamar perawatan
  • Area perawatan outdoor
  • Aromaterapi
  • Bathtub air panas
  • Body scrub
  • Body wrap
  • Facial
  • Manikur/pedikur
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat di kamar
  • Pijat prenatal
  • Ruang perawatan pasangan
  • Sauna
  • Spa buka setiap hari

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Antar jemput bandara dengan fasilitas difabel
  • Dapat diakses kursi roda (dengan batasan)
  • Meja pendaftaran dapat diakses kursi roda
  • Restoran dapat diakses kursi roda
  • Tidak ada lift

Lainnya

  • Aula banquet
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Kasur pillowtop
  • Pilihan bantal
  • Seprai antialergi
  • Seprai katun Mesir
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Jubah mandi
  • Pengering rambut
  • Perlengkapan mandi desainer
  • Sandal
  • Shower

Hiburan

  • Kolam rendam pribadi
  • Pemutar DVD
  • TV layar datar 42 inci dengan saluran satelit

Makanan dan minuman

  • Air minum kemasan gratis
  • Layanan kamar terbatas
  • Layanan sampanye
  • Mesin espresso
  • Minibar

Lainnya

  • AC (pengatur suhu)
  • Akses melalui koridor di luar kamar
  • Brankas
  • Kipas angin langit-langit
  • Ruang duduk terpisah
  • Setrika/meja setrika
  • Telepon
  • Telepon lokal gratis

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan diperbolehkan dengan biaya tambahan USD 50 per hewan, per malam
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Berat maks. 9 kg per hewan peliharaan
Tersedia mangkuk minuman dan makanan

Anak dan tempat tidur tambahan

Anak-anak berusia di bawah 13 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 13 ke atas diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya USD 136.0 per malam
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Biaya resor: 13.21 persen dari tarif kamar

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya untuk sarapan ala kontinental: sekitar USD 35 hingga 50 per orang
  • Biaya antar jemput bandara: USD 348 per kendaraan (pulang pergi, maksimal 4 tamu)
  • Biaya parkir valet: USD 8 per hari
  • Biaya hewan peliharaan: USD 50 per hewan, per malam
  • Hewan pemandu tidak dikenakan biaya
  • Biaya kasur lipat: USD 136.0 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan pencahayaan luar ruangan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift
Tamu di bawah 13 tahun tidak diizinkan di properti khusus dewasa ini
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)

Properti ini juga dikenal dengan nama

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Pertanyaan umum

Apakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.

Berapa biaya menginap di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Mulai 18 Jul 2025, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only pada 16 Agu 2025 mulai dari Rp9.150.960, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only ramah hewan peliharaan?

Ya, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only mengizinkan hewan peliharaan dengan berat maks. 9 kg per hewan peliharaan. Dikenakan biaya USD 50 per hewan, per malam.Kecuali hewan pemandu.

Berapa biaya parkir di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Parkir valet tersedia dengan biaya USD 8 per hari.

Pukul berapa check-in di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam.

Pukul berapa check-out di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Check-out pada pukul tengah hari.

Apakah Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 348 per kendaraan.

Apakah ada manfaat all-inclusive di Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Sejumlah kategori harga yang tersedia di properti ini merupakan all-inclusive.

Di mana lokasi Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Hotel di Playa del Carmen ini terletak di pantai, 4,5 km dari El Camaleón Mayakoba Golf Course, juga dalam 10 km dari Pantai Utama Playa del Carmen dan Quinta Avenida.Pantai Maroma dan Taman Bertema Xplor juga berada dalam 20 km.

Ulasan Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 312 dari 389 ulasan
Penilaian 8 - Bagus. 48 dari 389 ulasan
Penilaian 6 - Cukup Baik. 11 dari 389 ulasan
Penilaian 4 - Buruk. 10 dari 389 ulasan
Penilaian 2 - Sangat Buruk. 8 dari 389 ulasan

9,6/10

Kebersihan

9,8/10

Staf & layanan

9,0/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Grace

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
clean, beautiful, and the service is amazing. Every worker went above and beyond
Menginap 4 malam pada bulan Juni 2025

4/10 Buruk

Taylor

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing.
thatched roof with rusty air vents
cockroach on bathroom window
beach with brown water from sargassum
Menginap 5 malam pada bulan Juni 2025

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!
Menginap 4 malam pada bulan Juni 2025

6/10 Cukup Baik

James

Bepergian bersama teman
Disukai: Kebersihan
The Viceroy itself is stunning and the staff was attentive—no complaints there. However, several aspects made this trip less enjoyable for us, though others may feel differently. 1. Inflated Prices Pricing was extreme—a small bottle of water was $20. Without the all-inclusive plan, food and beverage costs felt unjustifiable. Menu options were limited and lacked flavor. 2. Noise from Nearby Properties While not within Viceroy’s control, loud parties from a neighboring resort disrupted our nights. The music was intense enough to shake the walls—challenging for those seeking a peaceful escape. 3. Area Atmosphere We expected a refined experience south of Cancun but found the vibe across the region geared more toward spring-break energy. It felt misaligned with our expectations. 4. Seaweed and Beach Conditions The beach was unusable due to heavy seaweed during our visit (March–October season). Swimming wasn’t an option, limiting us to the pool. 5. Lack of Local Alternatives Renting a car didn’t help. The surrounding area felt neglected—dusty streets, unpleasant odors, and nowhere comfortable to walk or dine. The beach was narrow and crowded. Bottom Line: The resort is lovely, but the environment around it made the experience fall short. If you’re looking for quiet luxury, better dining variety, and swimmable beaches, this may not be the best choice.
Menginap 7 malam pada bulan Mei 2025

10/10 Sangat Bagus

Michel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!
Menginap 3 malam pada bulan Mei 2025

10/10 Sangat Bagus

Ram

Menginap 4 malam pada bulan Mei 2025

10/10 Sangat Bagus

Zeus-Hannah

Menginap 5 malam pada bulan April 2025

10/10 Sangat Bagus

Mike

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place for some R&R !!! Very Recommended!
Menginap 3 malam pada bulan April 2025

10/10 Sangat Bagus

Karl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alberto and Karina were the best, they made our vow renewal special.
Menginap 5 malam pada bulan April 2025

10/10 Sangat Bagus

Ashley

Menginap 4 malam pada bulan April 2025

10/10 Sangat Bagus

Ronald

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.
Menginap 4 malam pada bulan Maret 2025

10/10 Sangat Bagus

Donald, Clayton

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2025

10/10 Sangat Bagus

Leanne, Pleasant Ridge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and amazing staff!
Menginap 3 malam pada bulan Februari 2025

4/10 Buruk

christian

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I just returned from my stay at the Viceroy Playa Del Carmen. There is a lot to potentially like about this property. The staff in the restaurants and bar/pool area are probably some of the best I’ve ever experienced. The property is lush and we did massage treatments at the spa and they were outstanding. Now, for the bad - rats in my room - simply unacceptable for a hotel at this level. Really at any level. Crawling through the thatched roof and visible for brief moments after dark. I called and requested help, the hotel responded - they said they’d send someone, the problem seemed to abate for a night but then returned. I was only there for 5 nights and 2 out of 5 were heavily disrupted, the first 2 nights being ones where I didn’t really know what was going on. Really terrible experience - tough to sleep with that going on in your room. hotel staff did nothing to help the issue that had any permanence - it seemed like they may have put something outside the room that made noise to scare them away and then once that was removed, the problem came right back. They weren’t willing to relocate me. Front desk staff were pretty indifferent about everything. No way can I recommend the Viceroy to anyone who wants any sort of relaxation on vacation. I feel like I was robbed of the price I paid. Transportation arranged by the airport was low caliber with cars that had bad suspension and visible accident damage. Not worth it - taxis are easy to come by in playa.
Menginap 5 malam pada bulan Februari 2025

10/10 Sangat Bagus

Joaquin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2025

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff. Quiet. Lush. Easy beach access. Private. Rooms with pool and outdoor shower. Staff
Menginap 9 malam pada bulan Januari 2025

10/10 Sangat Bagus

Sam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very relaxing and remote
Menginap 4 malam pada bulan Januari 2025

10/10 Sangat Bagus

sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This resort was superb from the moment we arrived to tequila shots of local tequila to hand cut handmade soaps. The food was exquisite and was served by extremely friendly staff. Thank you for making my trip with my daughter and niece so special before my daughter’s wedding!! I’ll be back!
Menginap 4 malam pada bulan Januari 2025

8/10 Bagus

Dennis Bernard, Erwinna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second time staying. It is quite beautiful and unique, and you feel like a million bucks staying there. Impeccable cleanliness and upkeep. Very high ancillary prices in restaurants, minibar and spa. Remote location with little to walk to to buy snacks and sundries -- you are at the mercy of the very expensive minibar and the on-site boutique offers very little of a practical nature.
Menginap 5 malam pada bulan Januari 2025

10/10 Sangat Bagus

Jose

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is probably one of the nicest and most accommodating hotels i’ve ever stayed at.
Menginap 1 malam pada bulan Januari 2025

10/10 Sangat Bagus

Leopoldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
FUE UNA ESTADÍA EXCELENTE DE PRINCIPIO A FIN
Menginap 4 malam pada bulan Desember 2024

10/10 Sangat Bagus

Blair

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The setting is tranquil, the villas are well designed, very large, and private. The staff are incredibly attentive, polite, personalble, intuitive, professional and take pride in what they do. This was a one week getaway for my wife and I to celebrate her birthday and generally unwind. This is our 8th time to the area and our taste has evolved from the big resorts that cater to everyone to the small boutique resorts such as Viceroy. We appreciate the personal attention we received by all, from Alberto's welcome upon arrival, to Christina and her teams perfection in the kitchen, to sommelier Carlos(1)' expertise, with waiters Pablo & Carlos(2)' attention (honorable mention to Mario) in the main dining restaurant "La Marea". Abner, Victor, Jesus, and Fransisco were spot on in the "Coral Restarurant & Bar". Jose, Juan, and Pepe were kickin' it poolside with snack, lounger, sunglass, chilled towel, and drink service. We'll not soon forget the salsa dance lessons put together by Alberto & Carla just for my wife on her birthday, from a simple mention my wife made to Pablo and Carlos a day prior. I don't know how we're going top this one... perhaps only by a second visit.
Menginap 7 malam pada bulan November 2024

8/10 Bagus

Cassandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I just got home from Viceroy last night - I loved the quiet atmosphere of the resort, but at times it seemed too quiet. I’m not sure if it was the time of year I went, but there was at most 3 other people out at the pool/beach. It was raining off and on, so maybe that’s why too. Otherwise, the service and staff were amazing and went above and beyond every single interaction. The walking distance from my room to the common areas was not bad at all and the hotel has many umbrella stations around for when it is raining. There are a lot of animals, granted it is in the jungle, but there were multiple around the plunge pool, very frequently throughout the day. The food and drinks were okay, not bad, but I have had better at other resorts. Overall, I would go back, but maybe a different time of year with (hopefully) better weather since it rained literally every day of my stay.
Menginap 4 malam pada bulan Oktober 2024

10/10 Sangat Bagus

Maria, Houston

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well
Menginap 3 malam pada bulan September 2024

10/10 Sangat Bagus

Brie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2024