Search Hotels Near Playa Ixpalbarco, Cozumel

"Very clean room and AC in the rooms were cool. The AC in the buffet and lobby was mixed but overall good. Specific staff shoutout to Guadalupe, Lupe, and Angela from the buffet. They were FANTASTIC and very attentive during the time we stayed. The next staff on the property by far!"

"Staff was wonderful, especially "

"Had a great experience! Recommended!"

"The rooms are a bit older but very clean, the staff is top notch, unbeatable. check in was very easy, ocean access is a bit to be desired but very posiible"

"This is the best resort we have ever stayed at. The staff are extraordinarily friendly, the breakfast buffet is delicious and varied, there is world class snorkeling right off the resort's beach, and a gorgeous infinty pool and a tranquility pool to relax in. Staff wil deliver food and drinks anywhere you ask them to. Don't miss the delicious and creative cocktails at Le Cap, especially the frozen ones with local mezcal. This is the third time in three years we have visited, and we will go back again."

"This was our 4th stay in 12 months at The Westin. It's always been a favorite, but there was a noticeable difference in the helpfulness at the front desk this past trip. We encountered multiple difficulties and a lot of attitude. It was sad and disappointing as we are used to being treated like family. We had to ask for the room service menu, schedule, and robes for our room that typically are in there. The water in our bathroom was very smelly. The room service food was usually inedible. That being said, the staff in the 2 restaurants went above and beyond to greet us, to make special off menu food for us to accomodate us as vegetarians. They were always coming up with new options so we didn't get bored of the food. We love the snorkeling there and the beds more than anywhere else, but it is time to try other places."

"Just a quick one night stay but it couldn’t have been more accommodating or authentic. Gentleman got me quickly in my casita, respected how tired I was and let me be. Needed to get up early to catch a taxi for a cruise and he went and got one for me with ease. Overall a lovely experience in a lovely place. Should I come to Cozumel again for real I will stay there."

"Muy bonito hotel y muy tranquilo para disfrutar del fin de semana. Está muy bien ubicado y es fácil de llegar hasta caminando. "

"Great price and great service! I will definitely stay again!"