Search Hotels Near Plymouth Ice Center, Minneapolis - St. Paul

"Room was filthy, had mold, strong mildew smell made me sick, & housekeeping clean. Had to clean shower, countertops, drawers, & tabletops myself. Stains and spatter on walls, baseboards, chair, recliner, ottoman, mini-fridge cabinet & light switches. Front desk staff didn't care, acted like I was being difficult. Was made so sick by mold infestation in room I couldn't function for days. Housekeeping entered my room hourly when I booked a late check out, waking me up after a night of insomnia. Repeatedly asked for management to resolve the issue or contact me — especially when they downgraded me to a queen from a king & didn't adjust the price — but they never did. Found mold behind the peeling wallpaper in bathroom right after I packed up to leave. Thermostat doesn't work. Could be a wonderful hotel if they made all rooms habitable & had housekeeping actually clean rooms. Front desk staff, other than one kind young woman, were quick to anger, roll their eyes, & blame guests for their "complaints." I've never had such a horrible experience at a hotel in my entire life. Not even at a Super 8. This hotel needs new ownership because it's being left to rot. They only care about large companies & conventions that book out the hotel for their events. Don't even try to hide their apathy for regular hotel guests. One employee literally laughed at my ADA Accomidation request, after not giving me the handicapped accessible room I booked. I was put in physical pain & humiliated."

"Staff very friendly! Best beds and pillows ever!! "

"The staff were waiting and had everything ready for our late arrival. The room was clean and room temp was easy to control. The bathroom was clean and in good condition. The breakfast was basic but most places don't offer it at all anymore. We weren't there for very long but had no issues."

"Room was clean bed was comfy bathroom ceiling was flaking and needs a little love and the pot holes just about totalled my car but overall great hotel"

"Just an all around great place to stay. Friendly staff, clean & modern room, nice pool/hot tub & workout room, restaurant next door, convenient location - I could go on!"

" room did not have a number on the door as they were remodeling the 4th floor. had to use key to find the room. Reservations had us in two rooms even thought one room was cancelled in March. Was charged for two rooms so not happy about that. I had even called the billing department 3 weeks ago and was told I would only have to pay for one room. I am out the $177 charged for second room that was cancelled in March."

"7n"

"Clean room, good breakfast, friendly staff"

"Parking was convenient, staff super helpful. The room was very comfortable. However, there was a very strong smell from bug spray the moment you got to the floor and inside the room. I had to burn candles all the time to hide the strong smell. Also, the breakfast was really bad, only the coffee was good."