Search Aparthotels in Puerto Morelos

"The swim up bar was awesome "

"First let me start by saying the property was absolutely beautiful. From the rooms to views to the staff. Everything about my trip was wonderful and well worth the money. We had a swim up patio. Amazinggggggg "

"Staff was great! Food was good. Pools were fun. "

"The staff were so friendly and attentive. We loved the entire experience from beginning to end. The food options were amazing. We loved everything the resort had to offer!"

"The staff was extremely attentive. Property was beautiful and clean. Overall great experience. "

"We stayed at the Ventus Ha resort for 5 days and enjoyed our stay. The food was really good but did not have a buffet available on resort, you only had the option of al a carte. If you wanted a buffet setting you had to go to one of the sister properties. The room service was a great option and was really pretty quick, plus food stayed hot. The room was good too. The beds were firm and it stayed cool with AC, plus had a ceiling fan. We did have to change rooms 3 days into our stay because the tiles in the shower fell off the wall while the maids were cleaning. This was inconvenient since it was our 2nd to last day and we really wanted to just enjoy the pool and not have to pack up our room to switch rooms. There is a lot to see and enjoy on the other resorts. The Ventus Ha didn't have any entertainment on property or things to do around the pool. It was definitely the quiet pool but you could always get seats there compared to the other resorts. Our son was on crutches when we showed up and Gonzo and Enrique really helped us out with golf cart shuttle to the other resorts. Plus Gonzo was great at helping with anything that we needed like more water/beer in our room or extra questions that came up. This resort is a great laid back resort with not much activity if that's what you are looking for. Otherwise staying at one of the other properties would be a better option. Oh and you can't see the beach or ocean from this resort so if you are into that be aware."

"This was by far the worst vacation we have ever taken. The staff was nice, but they were not equipped to deal with high volumes of guests. The check in process was awful. We could not check in at the main desk, they made Expedia members go down to an office practically off the grid to check in. Took so long we lost the afternoon to enjoy the pool. We also couldn’t get dinner reservations until the third night we were there. Had to eat buffet over and over and were told ‘sorry its busy’. Trying to fight for food at an all inclusive resort was disappointing, but when we finally did get into one of the restaurants, they were out of everything. The pool was also so full there were no chairs, had to wake up at 7am if you didn’t want to pay for cabanas. We were desperate so we finally booked one only to be told to move because they accidentally sold the cabana to someone else. In addition to all of this, our room flooded and nobody came to help for 2 hours and they ran out of most alcohol. Can’t believe we spent $6k for that, never want to book through Expedia again."

"Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive! "

"It was great and we really liked the property. The food was good and the staff was wonderful. There are 2 things that really took away from all the good things- 1) they charge you ridiculous prices to use he internet. If you have 5 devices it’s $50 per day and your resort fee doesn’t count toward this and the WiFi is terrible. Make it free like every resort this side of 2020. 2) the restaurants were great but the lines to eat at the buffet at peak were ridiculous. Way too long, sometimes 30-60 mins and that’s not good when you have hungry kids. Reservations at the restaurants were very hard to get. "