Hotel dekat St. Elmo Park

"Clean and great breakfast!"

"Pictures are very deceiving. The pool was much smaller than pictured, had a film on top of it and smelled. I would not let our kids go in it. The mini fridge had mold in it, sheets had stains, the bathroom had hair in it. We ended up just leaving and checking into a Hampton inn down the road. I’m not even that picky and have never left a hotel before but this one was awful."

"Checking was very easy and quick. The room was clean and the property was well maintained. As a pet friendly property, having a little dog park on the premises was great!"

"I was in town for a wedding and needed some clothing shipped ahead to the hotel. The staff was incredibly helpful, coordinating the deliveries with me so that the packages were already in my room upon arrival! Unfortunately, the postal carrier marked a few items as "delivered" when they actually hadn't arrived yet. The hotel staff completely set my mind at ease, assuring me they would track them down and ensure I received them, even if it happened after my departure. Sure enough, the remaining...

"The reason for poor review was that Expedia had not finalized my reservation with the hotel. Hotel staff could find it by back searching Expedia reservations but Expedia had not took last step to send to Hyatt. Beware of Expedia!!"

"Best late nite welcome I’ve had in YEARS but the evening attendant! This hotel is a true hidden gem of a spot. Truly wonderful."

"The room was spacious but the breakfast could be better. They had vital few options. It was kinda close to ruby falls."

"The room was not super clean and the floor was sticky. The bed was pretty firm. The hallway to the room and tile by the elevators were also dirty. The parking lot, that you have to pay for, does not seem to have enough spots for all the guests. However, the location was pretty great, the city view was decent, and the breakfast was good. The staff was friendly as well."

"Great location! Amazing place to stay"

"I enjoyed staying there very much. I had a little trouble with the code getting in, but I finally figured it out after many tries. The room is clean. The bed was very comfortable. I only wish they had cups and dishes and plates instead of just plastic and Styrofoam. Don’t get scared when you first see the place from outside. The room is very clean and very nice and the backyard was very nice and clean. There was no staff, which is why I gave it a three but the rest of it I’d give it a 4.5."

"Decent hotel, nice breakfast, pool was nice but very cloudy"

"The staff was so nice and helpful, room was clean, but it’s not a place to stay with kids. We feel strong smell of mariguana, my daughter and I didn’t fell safe."

"A wonderful place with beautiful views!"

"Great location if you are wanting to go to Ruby Falls, Lookout Mtn, Incline Train, or Rock City. The room was clean and had useful amenities. We did not use the pool. Downside is that it is right by the interstate and you can hear the highway noise. The parking lot is a bit small, as well. Overall, a good place to stay."

"Great place to stay if you want an easy commute to down town without the fees of parking."

"We had a one bedroom suite with plenty of room and I especially appreciated the clean scent as if the floors were just mopped with Fabuloso or Pinesol instead of the usual hotel scent. The staff was friendly and helpful. The only opportunity is valet parking. We had to wait entirely too long and not because the young men weren't working. They were running. The system just doesn't flow well. That said, I liked the property and our room. I would stay here again."

"I told a used pad wrapper in the room on the floor, the power went out outside where we valet park and it was pitch black and scary, and our tv didn’t work. For $194 a night, it wasn’t worth it AT ALL"

"Room musty smell & light plus electrical outlet by the bed were not working but bed was comfortable."

"Location and the size of the room."