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"Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!"

"An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself."

"Clean & Great Friendly Staffs"

"Great hotel and has rapidly become my favorite place to stay in Surabaya. Clean and spacious room, great location and I can’t complement the staff enough. All the hotel team were helpful, friendly and made the stay all the more enjoyable. Can’t recommend enough!"

"This was a GORGEOUS hotel. The staff was incredibly attentive and friendly. The area was very safe. I will definitely stay here again. "

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"

"Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended."

"Very good and comfortable"