Search Hotels Near The Ice Factor, Kinlochleven

"The hotel is VERY basic - imagine Travel Lodge (20 years ago). We had to have dinner there, food was very basic and bland. Breakfast (£12.50) was like a greasy spoon. On a positive note the views from the room were good and the staff were very friendly."

"Great location and a cute building. However, basic upgrades and attention to details are needed considering how expensive the place is. The tea kettle in the room was old and gross-needed to be deep cleaned (preferably replaced, the bottom had a gross slime on it). Only thing provided in the bathroom was soap, not even shampoo. No fresh coffee was available for breakfast even though I showed up during the scheduled breakfast time (8:30, a full hour before breakfast was over). They never made more coffee just provided instant which is obviously not as good. If there are guests that want fresh coffee there should be fresh coffee provided. The solution provided was to charge me for coffee from the machine which was ridiculous. Why not just make more fresh coffee or at least make some from the machine without asking the guest to pay? The cost for the stay was over £250 so the fact they are trying to charge for coffee when they refuse to make more is just ridiculous and for lack of a better description, lazy. Plus they didn’t even have hot water available (it was empty) if I had of wanted tea instead."

"What a fantastic place, and not just for youths! The hostel is located at the foot of Ben Nevis with hiking trails and the River Nevis just outside. Our private room was clean and comfortable, and had a view of the mountain which we absolutely loved. The only downside to having floorboards was that any movement both in and out of the room created a lot of noise. The ensuite was equally clean but very compact. Sheets and towels are provided for private rooms but remember to bring your own soap and shampoo. The shared kitchen was excellent and well managed, and the common areas cosy. Staff were friendly too. We would happily recommend this place to our friends and family!"

"Nice stay and a very helpful and friendly staff. I did both breakfast and dinner at the inn. Dinner is highly recommended. Glencoe is a wonderful area with no city hustle and bustle."

"Was charged an obscene amount for completely fabricated damage and have been given zero evidence of it. Sat outside ages as the key code did,nt work at all. Exterior of the building looked to be falling down in places. inside has multiple issues"

"This was our first time to the Highlands and it was even more beautiful than we had anticipated. Our hotel was in a magical spot and we loved every minute being there.. Sincerely David Piercey Jupiter, Florida USA"

"Unreal. Special place. Great service and food"

"The overall experience was"

"The rooms were clean and the staff that greet us was very helpful."