Search Hotels Near Tunnel Mountain Trail, Banff

"Fantastic room. Excellent, helpful staff. Highly recommend this hotel. I stayed in total 4 nights and honestly it was one of the best rooms I’ve stayed in, and I travel a lot. Special thanks to Crystal for going above and beyond. Thank you for a memorable stay."

"The setting of the property is breathtaking. The property itself is in need of repairs and updating. In our premium room, the large porcelain bathroom sink had a large crack and a lot of the enamel was chipped off. There were damaged light switches and a lot of wear and tear on the walls and trim. I visited this property about 15 years ago and not much has changed in the rooms and the overall look of the buildings. This restaurant is top notch, the hot tub was awesome, but the property needs significant investment to justify room rates exceeding $700CDN per night."

"We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests."

"Was very happy with the location breath taking views, great staff, loved the outdoor hot tub and coffee and breakfast at Sudden Sally! Thx for a great first time stay in Banff!"

"One of hot tubs wasn’t working. Another was occupied by same people for more than two hours. Upon calling front desk, she said first come first serve as if i didn’t know that thing."

"Stayed her twice. Great place the only complaint I had was the noise level from a bunch of guys staying in room 160. 315 am come in like they are the only ones staying at the hotel Partying making noise woke us up then hear them screaming 2 rooms away. Other than that the hotel is great."

"awesome experience"

"The room was clean, good size bathroom with a modern glass door shower. However, the HVAC system in the room was making a noise on our first night. Since we have HVAC at home, my husband (who is very mechanical) checked the HVAC and the (washable) filters were completely blocked with black build-up dirt. He washed the two filters in the shower and we told the girl at check out, asking her to relay this to the Management. Secondly, their underground parking was unavailable for the two days we stayed there due to maintenance work. The front desk were only aware it would be unavailable on the second day, so we paid for underground parking and then found it was blocked off. They refunded the parking fee, but Expedia says their is 'limited self park' suggesting there is some at street level, but there is no parking. Street parking is about $7.50 per hour. Other than that, the on-site restaurant was fairly good, the hot tub area was clean and in good shape, the beds were comfortable.. The hallways look tired and could use updating and the carpet in the room should be changed to a non-carpet surface. Housekeeping did not make up our rooms because (strangely) they have a door tag that says "Out exploring" which is the indicator housekeeping uses to make up rooms. If you don't display the sign, they do not enter to make up the room. This is the only hotel that I know of that does not make up a room unless you hang a sign out to say you are out of the room."

"Hot tub was great. Close to lots of things. "