Search Hotels in Ventana Lakes, Phoenix

"Arrived at this hotel expecting something nice and relaxing but found a dirty room and also a very bad smell. We were not able to stay the night that we had paid for."

"The hotel and rooms were spacious and very clean. Breakfast was hot, the coffee was good, and parking was totally fine. Overall, a solid and comfortable experience. Would stay here again!"

"very cool modern artsy decor liked the fancy amenities comfortable bed negative: expensive a hip place to stay at"

"I enjoyed the stay, big room and spacious. Had some good amenities."

"I have stayed here a few times because I love the vibe, and before this last experience I had genuinely raved about the property and looked forward to coming back. Unfortunately, this most recent visit felt very off. Before going to the pool, hotel staff stopped guests to search their bags. Since I had already checked out that day and was heading to the airport later, I had my laptop bag with me containing my personal belongings. When I was asked to “check my bag,” I assumed they meant checking it for safekeeping. I politely declined because I needed access to it for work. Instead, I was firmly told, “No, I need to search through your bag.” She then proceeded to sift through my personal bag in front of other guests and my female co worker, pulling out my underwear and change of shorts while people were standing nearby waiting to be seated. It was incredibly uncomfortable, unprofessional, and honestly inappropriate. I can understand security measures for non-guests, but I was a paying hotel guest. What exactly was the concern — that I might have a granola bar or a bottle of water in my backpack? The entire interaction felt excessive and unnecessary. Taking this policy to this level feels completely unacceptable, especially as a professional who often stays at hotels and works remotely by the pool while traveling. Working poolside is very common for me, but exposing myself to the humiliation of having my laptop bag searched before entering is enough to make me think twice!"

"The food offered was tasty and there was a large variety to choose from."

"The hotel is badly laid out. Some rooms are VERY far from the elevators"

"Great resort to stay at with friendly helpful staff"

"Clean room and nice breakfast buffet "