Search Hotels Near Windridge Vineyards, Germantown

"Great trip and amazing staff"

"The common spaces and rooms are in serious disrepair. The shower was moldy, the towels were damp and covered in someone else’s hair, and I didn’t want to use any of the surfaces in the kitchenette. I didn’t want to sleep on the bed or stand in the shower. As soon as I checked in I instantly regretted all the life choices that lead me to wanting to save a few bucks. Just don’t do it. "

"Dear Management, I am writing to formally express my dissatisfaction with my recent stay at your Rockville location on April 24, 2026, with checkout on April 25, 2026. Upon arrival, my guest and I were assigned a room by the night manager, Hameed. Unfortunately, the room key provided to us did not function properly. When I returned to the front desk to report the issue, the response I received was dismissive and lacked urgency or professionalism. This initial interaction set a concerning tone for the remainder of our stay. Additionally, there was a troubling situation where an individual exited the room we had been assigned and was described as “supposedly” an employee. This raised serious concerns regarding guest safety, security protocols, and room assignment procedures. Furthermore, the condition of the room was unacceptable. The overall cleanliness did not meet basic hospitality standards. The bathroom, including the tub area, was visibly dirty, which made the stay uncomfortable and unsanitary. Given these issues—specifically the lack of professionalism, questionable security situation, and poor room cleanliness—I am requesting a full refund for this stay. I believe this is a reasonable resolution considering the circumstances. I had initially considered leaving a negative public review; however, I wanted to give your management team the opportunity to address this matter directly. I would appreciate a prompt response regarding how this situation will be resolved."

"Ok"

"Rooms were clean, location was excellent for the College rugby nationals and the front desk staff was outstanding!"

"Super clean rooms, staff was friendly and I enjoyed to open community eating space."

"Helpful and friendly staff. Clean rooms, nice, calm, and quiet. I highly recommend this hotel if you need a long term stay in a pinch!"

"Good bargain but not much else"

"The water was interrupted for an hour. There was no monetary compensation. Also room was not cleaned after our first night and clean towels had to be asked for. We stayed 2 nights. We expected at least some clean towels after the first night. Asked for an extra blanket that was not given."