Hotel dekat Akuarium Hakone-en

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"Very spacious and homey. Room was clean and the onsen was great overlooking mt fuji. Cons, the check out time is too early, you must leave at 10 am which is worst when you come with kids"

"朝食は洋食でしたが、概ね満足です。パンはどれも大変おいしく頂きました。部屋も清潔で良かったと思います。庭も手入れがされていて素晴らしかった。ツツジの時季にまた行きたいと思いました。"

"Lovely spa hotel with amazing views . Traditional dinner and breakfast were delicious."

"Cet hébergement compte quatre chambres à l'étage. La mienne était propre mais vieillotte (avec 2 lits simples + 1 lit plié contre le mur). Le confort est minimal, la salle de bain n'a aucun chauffage. L'établissement était fermé (non accessible pour les clients) entre 11h et 15h, et on est loin des lieux animés de Hakone. Le propriétaire donne volontiers des conseils. Globalement, je trouve que le prix est très élevé pour la prestation fournie."

"Untuk rate tidak sampai US$ 180 , kami diberi kamar dengan view fantastik, depan danau dengan view puncak gunung fuji ..... Lokasi hotel hanya sebelah pirate ship terminal, juga banyak resto dan shops kanan kiri hotel."

"It is a hotel that is tucked away up a hill, but it’s very quiet and quaint. The service is above and beyond, as our hotel manager reached out to offer us a ride from the bus stop in advance and saved us what would have been a very difficult walk uphill. He also gave us a ride to Togendai station where we were able to catch the ropeway, scenic cruise, and grab dinner. And when we were ready to head back in the evening he came back to Togendai to pick us up. The Onsen was also enjoyable and a...

"Sehr gute Lage, Fußläufig zur Seilbahn und dem Hafen für die Piratenschiffstour. Aber auch um Abends einfach am Ufer zu sitzen. Bequeme Betten, Parkplatz vorhanden. Alles in allem waren wir mit der Unterkunft zufrieden und würden die wieder buchen und weiterempfehlen."

"Very nice and clean hotel! The staff was excellent and very kind. Will book with them in the future again if I go back to Hakone. Thanks for the great service!"

"とても素敵な施設でした"

"房間整潔面積比較細少缺乏舒適感，只能說是夠住的。其他設施空間亦細。膳食西式但份量比較少，自備小小乾糧比較好！用餐出菜時間跟西式所以很慢！服務人員態度是好的！酒店車亦準時和有禮貌！"

"The entire place was horrible. It smelled of mildew. It had fixtures that were broken and ripped. It did not meet standards at all. Absolutely the worst place in the world to ever stay. I would never recommend this place. None of my worst nightmare it was completely beyond anything I’ve ever seen before cobwebs broken dirty. Anson no screen on the window a makeshift sink that was not even attached to the wall. Absolutely unbelievably horrible. made my stomach sick. I wanted to throw up. They...

"We loved our stay! The room was quiet and comfortable. We loved the public baths and breakfast (we didn't have dinner with our room). The staff was very welcoming. There's also a shuttle from the hotel down to the bus stop in Motohakone or it's an easy 15 min walk. "

"スタッフの対応は良かったです。 BBQと焚き火は楽しかった。"