Search Hotels in Bat Trang, Hanoi

"This property is top-notch! The staff are phenomenal. So kind, helpful and professional. The manager went above and beyond to ensure our comfort. We were booked for two nights but unfortunately due to our airline loosing our luggage we were on able to stay 1 night at the oriental Jade. But from the time we checked in until the time we departed they were amazing and helpful! We had two twin beds, very comfortable. The room fit all our luggage. Bananas and oranges were in the room along with bottled water. The shower is huge and beautiful! The bathroom was spacious. We had a wonderful sleep. The breakfast. It is amazing. There is everything, done to order omletes, eggs, bread, noodles, spring rolls, fruit, cereal. Fresh juices. The quality and taste was GREAT!!! This hotel goes the extra mile. I can't express enough how satisfied we were!"

"we stayed only one night. Rooms were spacious and clean. Bed was comfy. It is located in a very busy area, but was still quiet up in the room. Staff was friendly. My only complaint is that the buffet breakfast is not in the hotel which we didn’t know you have to go to a different hotel down the street the morning we went, It was busy so we couldn’t even get a seat. And after getting a glimpse of the buffet, it didn’t even look like it was worth waiting for. we went and just paid for breakfast somewhere else. I would recommend the hotel, but definitely not worth getting the buffet breakfast."

"We had an excellent stay at L'Hotel du Lac. The location is great and the staff are exceptional. Great breakfast too."

"Staff went above and beyond to ensure my needs were taken care of"

"Clean and good location"

"Extremely helpful and friendly staff. Perfect location to explore the city."

"Staff were lovely especially Ding who arranged a trip for us."

"Amazing staff and beautiful property! Highly recommend..."

"Excellent service de Ami"