Hoan Kiem Hotel Guide - 5 Stars Hotels in Hoan Kiem, Hanoi

"From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in"

"Wonderful stay , nice clean and very convenient close to hoankiem lake and walk to all shopping and lots of restaurants nearby Breakfast was good too Staffs are amazing polite and so helpful And feeling safe to stay there Love it will definitely come back Recommend 100%"

"Great hotel with extra friendly staff "

"Center location, good breakfast buffet, very good service "

"The hotel is clean and high end, the location is fantastic!!!"

"Very nice hotel and good customer service!"

"Very convenient location in the old quarter. Clean, comfortable with great service from the cleaners, reception desk and doormen. Breakfast was excellent with lots of variety. Great rooftop pool and spa (massage) was excellent and very well priced. Highly recommend this Hotel. "

"Great location for walking eating and shopping "

"Great experience. Staff wass great especially Eric and James. Worth doing the 2 night cruise. "

"Clean and spacious apartment, beautiful place to stay."

"I actually didn’t stay in the end. I checked in late, to find the main hotel closed up, and so I was directed to their ‘other’ building which was smaller, shabbier and didn’t even have a reception area. The bar/ restaurant was closed but due to the Covid situation I wasn’t totally surprised. My room was really run down and when I realised the door didn’t lock that was the moment I decided to leave. The man who let me in was very understanding and let me leave without charging me anything. I feel...