Hotel dekat British Museum

"Great apartment and location. Super convenient and close to everything."

"X"

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"Lovely hotel although our room was quite small and had a poor outlook. The room was noisy as other guests came and went along the corridor and adjacent rooms. Service was not up to usual standards having stayed on several occasions and on other Firmdale hotels. A bit disappointed but won’t put us off the other Firmdale locations."

"Airconditioning was excellent, the laundry machines were outdated, and, in my opinion, the instruction to use them should be more precise."

"Our first time and this is our new London go to hotel. Amazing staff and afternoon tea in the garden was perfect"

"Class from the moment we arrived to the moment we left!"

"Terrible communication from the host - I emailed a few times and the responses were very slow, also checking in at 4 pm and checkout at 10 am is unbelievable, when they charged me almost £200 for only 18 hours! I tried to communicate with the host, they weren’t very responsive. However, they kept sending me generic messages over and over again, including repeatedly telling me that check-in is at 10 am. Will not be staying here again."

"Tasteful luxury in an excellent location"

"Great location, nice property, exceptional staff."

"Excellent Hotel"

"Great location, great staff, rooms comfortable"

"This is listed as a 4-star establishment but I couldn’t disagree more. The room smelled like mildew and it’s no wonder with a leaking sink in the bathroom- we had to pile towels under it every time we used it to catch all the water and when we mentioned it to the front desk they said they already knew about it. There was also no hot water it wasn’t even luke warm. The sofa bed for my daughter to sleep on was horrible- springs pushing into her back everywhere and noisy. The only perk was the...