6/10 Cukup Baik
Demica
19 Des 2025
The hotel overall was nice. Let start with my check in experience, the guy who checked me in acted like he was paid based on the number of people he checked in at one time. This was my first time at the hotel he didn't give me any information like where the restaurants were, the amenities, bars, things going on the property, all he was worried about was selling me the VIP experience that wasn't VIP at all. The only thing I can say was the VIP bartenders Eric and Irving they made sure they served me at all times and they told me about different things going on at the hotel that would make my stay nice. Every restaurant I went to the staff was rude and acted like they didn't want to serve me and my friends. The staff as you walked around the hotel was not as friendly as I would have expected to get a reaction out of most of them you had to speak first. For the cost of an inclusive resort, they really need to work on their customer and providing and unforgettable experience.
Demica
Menginap 3 malam pada bulan Desember 2025
