8/10 Good
alison
2 Jan 2026
The resort is fine, plenty of staff and food. We went with our 11 year old and probably would not go back there with kids as not much for them to do. Always found something to eat at buffets or dinner. Drinks are ok, open later in the day and close early! Our plane got deplayed so we got in at 1030. Nothing is open for food or drinks at that point, not even a fountain soda machine. The shower leaked horribly and no water pressure and bathroom sink leaked with water all over counter.
When we first checked in they gave us a room with no balcany. Every picture online in booking shows the standard room with balcony. They did not want to switch but eventually did when we were going to book elsewhere. We were the only americans there and could not understand the shows as everything was in spanish( which is fine as we are in mexico!) But every other resort does both
alison
Stayed 5 nights in Dec 2025



































