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Krystal Cancun All Inclusive

4.0 star property
Beachside bliss awaits at this Cancun resort where days of sunshine and poolside relaxation flow into evenings of global culinary adventures

Choose dates to view prices

Krystal Cancun All Inclusive, near La Isla Shopping Mall, offers a peaceful beachfront with swim-up and poolside bars. Enjoy the sandy beach, fitness classes, or spa aromatherapy. Four restaurants serve local and international dishes, with attentive staff impressing visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is Rp3.652.940
Rp4.507.282 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-000112/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Krystal Cancun All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun All Inclusive?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Krystal Cancun All Inclusive on 7 Jun 2026 start from Rp3.652.940, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront hotel is connected to the convention centre, just steps away from Gaviota Azul Beach and Hotel Zone Beaches. Forum Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 553 out of 1333 reviews
Rating 8 - Good. 313 out of 1333 reviews
Rating 6 - Okay. 223 out of 1333 reviews
Rating 4 - Poor. 115 out of 1333 reviews
Rating 2 - Terrible. 129 out of 1333 reviews

Reviews

Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff was friendly. Near shopping and many other.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities
Clean rooms good staff right on the beach
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Przemyslaw Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, best staff ever, beach clean and beautiful. Delicious food . Thank you so much .
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice throughout the resort. Rooms and bathrooms were pretty clean! I would definitely come back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hailey Marie

Rooms were clean, staff were great, res
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Vonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from the friendly staff, extra amenities, cleanliness of the overall resort. Loved it.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Edwin

The location is one of the best
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was mostly friendly and always tried to make your stay the best
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was breathtaking and clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it! Great location for the beach, customer service is very friendly and the food was delicious
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Raymond G

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a little dated, staff was friendly and helpful and the food was better than average.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Amazing stay! Great atmosphere, food and drinks 🎉
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fikret Husein

Liked: Cleanliness
Very nice upgraded room. Had ocean view and it was great b
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Vladimir I.

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I also liked Aqua Marina restaurant because of variety and a good quality of food. The beach is wonderful.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beach
Stayed 4 nights in Nov 2025
Verified

8/10 Good

chinmay

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities
Great place very family oriented WiFi needs upgrading
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. Rooms and resort were wonderful. Isidra went over and above to keep our room clean and was so lovely as was the rest of the staff. Highly recommend. Great for kids, good food especially the fisheria and highly recommend the room service!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place and the service was great.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

ISRAEL

Liked: Cleanliness
The food was good, staff was friendly and helpful. The hotel needs work, it’s updated. The beach was amazing crystal clear water, white sand.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly and helpful. The hotel was clean.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Carlos A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beach view and the staff was very friendly.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Vedang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of sea from the hotel balcony was incredible. The hotel had enough options for vegetarians. The service from hotel staff was excellent. Would definitely visit again.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Skylar Mcghee

Liked: Staff & service
Great staff. I would say it’s an entry-level resort. Not a top tier resort but it is good enough to have a great trip. Good place for families.
Stayed 3 nights in Jan 2026