Search Hotels Near Coca-Cola Music Hall, San Juan

"Our door was propped open upon arrival, it smelt musty/moldy, there was a used hair elastic with a hair stuck in it next to the sink, the couch was covered in stains, every stainless steel surface was rusting, they used a down sheet as a fitted sheet on the bed and only provided one single small/thin blanket on a king size bed. Overall was very dissatisfied. We did not want to stay the remainder of our trip and was not able to get any sort of refund. When we went to talk to a manager, the front desk staff was short and rude and not helpful. 10/10 would NEVER stay there again."

"The hotel, location and staff was excellent 10/10, just wish they update the rm decor&furniture. I would definitely go back👍☀️"

"EXCELLENT customer service! I will definitely be back. Mindy is a superstar! "

"This resort is amazing! Not only is the location beautiful, but the resort restaurants,spa, pool were amazing! I highly recommend this resort!"

"The girls in the front desk were super friendly! Check in was really smooth. The rooms were clean and comfy. I enjoyed myself with my family."

"Loved it"

"Great property"

"Air conditioner died in the middle of the night. Was offered a different room and moved so we could sleep. Rooms were clean. Front desk service was slow. Had to be put on a list to wait for check in. "

"Nice staff"