Search Hotels Near Dolphin Discovery, Puerto Aventuras

"When booking this stay I did not know it was an apartment and asked for a refund because l was traveling solo and did not want to book an air bnb. The owner denied me of my refund stating it says it in the booking, but it did not state this info. Also they did not provide any face towels. I was told they lived next door. For sanitary reasons and since they live close I did not think getting a face towel would be an issue and was told they aren't a hotel (which I thought l had booked). They advertise the pool in the photos, but you do not have access to it staying in room number one. The walls are very thin and l could hear all the noise from the neighbors and could not sleep. I left after the first night because of the noise. I went on vacation for peace and quiet, but this was not the right place for that. The place was clean. The location is good. From past reviews the owners will have a rebuttal, but this is my honest opinion. This was not the stay I was looking for. "

"Great service, great place to stay! "

"An immaculate facility!!"

"Everything was great. The room was modern, clean, spacious, bright and beautiful. Great view. Comfortable seating on the balcony. Service/hospitality was excellent. Food/drinks were great. We did the preferred room so we got brand name alcohol. The spa was wonderful. We did the hydrotherapy twice and spa treatments once. I got a facial/cranial sacral massage and my husband got a massage with three different modalities. We both loved our treatments. The property is well maintained and has a variety of restaurants. Its located inside a gated community so you can walk outside the resort and explore a little without a car. You can rent a golf cart if you want to. There is a nice public beach you can walk to. "

"Todo perfecto"

"My wife was having allengies the whole night, very humid and moldy."

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"We stayed in the privileged suites. Rooms were very clean, buffet food was great, staff were all very friendly. Was a safe and inviting community. We will be back! Would recommend water shoes. There were lots of upsidedown jellyfish and other creatures if you were to go in the ocean. "

"The room was very clean , staff were amazing . we would definitely reserve similar package for next year if it became available ,"