Search Hotels Near Gallery Koyanagi, Tokyo

"The location of the hotel is excellent - easy walk to the middle of Ginza and close enough to Tokyo Station. The rooms were clean but small (as you might expect from a centrally placed reasonably priced hotel)."

"Small room in a great location, microwave and washing machine in the room was very helpful during the trip. The staff were very kind to offer me a high level room with a bit of the view of Tokyo Tower. I would try to book a bigger room next time. No frills hotel in Tokyo and decent for a solo traveler but will be hard for 2+ people to fit. They also offer the Yamato service for bag delivery. "

"The staff were excellent and everything worked."

"Wonderful staff. Clean rooms. Great location. "

"My experience when i first landed here and staying at the hotel was just great. Good time sleeping and staying there. "

"The supposed superior room for 2 had no draws Or closet and no room to open two suitcases We paid to get for an upgrade room after we saw we couldn’t possibly survive in the original “superior “ room Great staff "

"Please don’t have any high expectations since everything is at basic levels. I think that is standard of Tokyo. Room is small, furnitures are super basic, wash room is okay. Not sure from when a HOTEL can be that shabby. You got what you paid for. Location is very good, shopping, transportation, and dining options are fine."

"Great location and very kind staff "

"I would not recommend this property at all. The smoking rooms are so bad and cannot take a breath in it and seem they do not get aired out. Asked to switch to non smoking room after explaining my husband was getting ill due to the condition and they charged us $300 for an “upgrade”. In total we paid around $1500-1600 for 5 days 4 nights which is a very high price and this hotel did not live up to the expectations. Management was not helpful at all in coming up with a solution. In the new room, the bathroom smelled really weird the whole time and the shower curtain did not cover the tub completely. We also requested housekeeping to come twice, they did not come. I asked for towels, they did not come. Then we had a note on our door that a “mandatory housekeeping service” will need to happen the next day (even though we had requested it twice in our visit already by putting the magnet on the door). To no surprise, they didn’t come again. We called and stated we will be resting in the room now as they did not come and to just wait till the next day as we were checking out. We explicitly stated we were not feeling well and will be trying to sleep and to not send anyone upstairs. 1 hour later, a house keeper was repeatedly banging on our door. This stay was overall horrible, this was the most expensive hotel we paid for but was the cheapest experience quality wise. Expedia also tried to arrange for a cancellation due to the situation, the hotel did not agree. Zero stars. "