Find hotels in Kantenah from Rp574.951

"Such a beautiful property"

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"The property is beautiful, though it was unfortunate that the seaweed was at its worst during our stay (5/1–5/11), creating a strong odor in the mornings when sitting by the pool. Speaking of the pool, I’m not sure how frequently it’s cleaned, as it didn’t appear to be serviced during our visit. By the end of our stay, the water had become quite murky, with a noticeable film of sunscreen on the surface in the mornings. The entertainment staff were fantastic and kept each day lively and enjoyable with plenty of fun activities. Shout out to David and Carlos, keep doing what you're doing. The Italian restaurant was by far the highlight, while the other dining options on the property were just average. Overall, the property was spotlessly clean, and the staff were exceptionally pleasant to interact with."

"We did use the spa or go downstairs to the bar "

"This is the third time I’ve stayed at a Riu property, and my first time at the Riu Tequila. The hotel is great, and the staff are wonderful; however, I do feel that the rooms are in need of an update. The food and drinks are good, and the hotel is always very lively. Next time, I’d like to stay at the Riu Palace."

"It wasn’t what I expected but it’s ok. "

"Extremely disappointing experience, especially as a longtime Expedia/Hotels.com VIP customer. Due to the similarity in the Palladium property names, I mistakenly arrived at the wrong location while traveling for my son’s wedding. I immediately attempted to resolve the issue, but communication and assistance were very poor and stressful throughout the process. Promised VIP amenities such as champagne and hors d’oeuvres were not provided upon arrival and only appeared very late at night after I complained. I ultimately had to spend hundreds of dollars on transportation and another hotel closer to my family and the wedding location. Even at the second property, my bracelet was never properly activated despite multiple requests, leaving me unable to access certain areas without assistance. Additional room issues also occurred. Overall, what should have been a joyful family occasion became emotionally exhausting, financially burdensome, and very frustrating. I sincerely hope improvements are made regarding guest communication, coordination, and service."

"Everything was nice and pretty l. The food needs some updating. The food pretty much is the same variety for all 3 courses. I will 7 of 10"

"The property was beautiful and the staff was polite mainly. The private pool rooms are beautiful but I do feel the private pool itself could be treated or cleaned "