Hotel dekat Lake Cane Tennis Center

"The hotel had a good atmosphere. Housekeeping did an excellent job as did the security staff. I was particularly impressed with Gadiel and David who were very friendly and helpful when I was nervous about getting my mobility scooter onto the water taxi. I had a great stay."

"Such a great hotel"

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"Great stay. Could use a hand towel holder in the bathroom. Otherwise fabulous."

"The parking was my biggest issue. Why do peiple staying at the property have to pay $28a night. I only stay theŕe for 2 nights but the company charged me 193.00 Im currently trying to fight this right now. Also the bathroom was clean but the door almost touch the toilet when trying to open the door. You can barley get in i. "

"Clean room, free breakfast was very convenient because there are not alot of restaurants nearby. They also had a 24 hour coffee and tea bar and a self serve kiosk for water, food and sundries."

"Hotel staff was great! Kind, friendly and helpful. Clean and safe room. Good complimentary breakfast. Near all universal parks!"

"I had a very disappointing experience at this hotel. I booked two suites that were confirmed through both Expedia and the hotel, each advertised with two beds and a sofa bed. Upon arrival, I was informed that the room type I reserved was no longer available because the hotel had sold out those rooms. What makes this more frustrating is that I spoke with the hotel the day before my arrival and specifically discussed my reservation. Even the alternative room arrangement we discussed was not...

"All good , room too small ."

"My boyfriend and I had a recent stay. I think one of the main highlights is that the staff was very accommodating and willing to help. We really appreciate that."

"Staff was very nice and helpful and rooms were clean"

"Clean Rooms and Nice maintenance"

"Rooms have coffee and fridge but no microwave"

"Definitely one of the best hotels I stayed at super nice cleanly and staff was amazing"

"Hotel is beautiful All staff were amazing Room is very spacious Bathrooms need updating and would of preferred proper cups for coffee rather than cardboard cups In walking distance to the parks and the water taxi was amazing"

"My favorite Universal hotel bc of the fast pass, beautiful tropical hotel, proximity to the parks and easy transportation options."

"Very good"

"El desayuno y el servicio es excelente"