Search Hotels Near Mayan Ruins of Playacar, Playa del Carmen

"Overall, we had a very nice stay at the Wyndham Alltra Playa del Carmen. The amenities were good, and the staff were lovely! The location is ideal for shopping in the city center and getting to the ferry over to Cozumel. We felt safe during our stay as well. The only downside is the beach, but we knew that when booking here. The food was good for an all-inclusive, but we only tried Bella and Brasas for reservations, as the Mexican restaurant was closed on Wednesdays."

"The is property is beautiful I will give it 8/10 our room the rr shower didn’t work the blow dryer didn’t work. Now the reason why I rate 8/10 is because the food is horrible we stayed Friday-Tuesday and the only good thing we’re the Tacos. Food needs flavor a lot of empty trays I wouldn’t go back just because of the food. The place overall is beautiful."

"This was a perfect getaway for me and my sister to celebrate her birthday. The staff was attentive, the property was beautiful and the food was excellent."

"Riu Lupita was boring and very quiet, with mostly older guests and no real vibe. As a person of color, I didn’t see any diversity, which felt uncomfortable. The resort felt outdated and low budget you definitely get what you pay for. I switched resorts after one day because staying longer would’ve ruined my trip."

"I had a great experience, sweet and caring staff, great good and very fun."

"Clean room"

"The staff was excellent and the property was very clean. The food however was absolutely terrible and very odd. I think i survived off of macaroons and mixed drinks. You would think you could atleast eat a sandwich but the bread was sticky and not toasted, one slice of meat, lettuce with brown spots and a slimy tomato. We had chicken at the Italian restaurant with pink centers, watery Pad Thai at the Japanese restaurant...it goes on. Pay more for another hotel or plan to eat off site."

"The staff were generally friendly, but there weren’t enough of them. Many times, stations were understaffed or not staffed at all. The pools were not very clean and were too warm for my taste, although my son didn’t mind. The beach is beautiful and spacious. We visited during seaweed season, which was disappointing. They do try to clean it, but it’s a Sisyphean task—it’s very hard to keep up. The food was very mediocre, including at the Italian restaurant. The Mexican restaurant was better, but unfortunately two of us ate something there that caused severe food poisoning and cost us an entire day of our vacation to recover. We reported it, but the response felt like a dismissal of responsibility. Overall, you get reasonable value for the price. We did appreciate that it’s a smaller resort rather than one of the huge complexes, and it was nice that it’s built within a jungle setting rather than as one large building."

"Atmosphere is quaint, clean and good value"