Hotel dekat McConnell Arts Center

"When we checked in, my wife noticed there was no hair dryer, so we went to the front desk to report that and to ask for a hair dryer to be provided. The young woman behind the counter, who clearly would rather have been anyplace else on earth than working behind this counter, looked at my wife and responded (I'm not making this up) "You do realize I'm going to have to go and look for one?" Not surprisingly, no hairdryer was provided over the course of our two night stay. Heading out on the...

"No ac, and the fire alarms going off. The front desk did say they would not charge us for the 6 days we had reserved. One night we had to find another hotel and after the 3rd night we checked out and went to a 3rd hotel but the manager is refusing to answer when Expedia calls to confirm that there were issues. I even tried to call and was put on hold. After 30 mins, no one ever returned to the call."

"The man working at the front desk was less than helpful and was playing loud, violent video games after we checked in and were waiting on the elevator. The rooms were all connected but deadbolted. No hand soap. The toilet had trouble flushing. Some lights didn’t work. We could hear the people in the rooms next to ours clear as day. It felt dingy and needed updating. We ended up going to another hotel."

"Clean room! Clean property! Very safe & friendly environment!"

"Very dirty room couldn’t even stay I got a new hotel and couldn’t get my refund even though I didn’t stay"

"The staff was rude and the hotel itself had a bad smell."

"Booked a queen suite. Got put on the top floor with no working elevators and zero notice, and due to it being in a bad neighborhood and reviews reporting vehicle break-ins, we had to take all our belongings inside and needed to carry it all up 4 flights of stairs with our baby. Got to our room and the air wasn’t working in the bedroom, and the thermostat read nearly 80 degrees but the air unit wouldn’t kick on. There were no other suites available, so we had to move to a non-suite room and...

"Great location and friendly staff."

"The only thing about our stay that I can say was nice was the staff, they were all VERY kind. Everything else was an absolute nightmare! My 14yr old son & myself were at the Pond on location and a man exposed himself to us, urinating while looking right at us. I filed a report with the manager. There was garbage, cigarette butts and beer bottles/cans everywhere. The outdoor pool was green and had garbage floating in it. Our shower in our room leaked so bad that if the curtain wasn't shut, the...

"There was no towels for the pool Available, and restaurant was under renovation so there was zero breakfast/coffee options."

"It smelled like weed"

"Rug has never been cleaned. The mattress was awful. I was treated horribly when I arrived and charged a higher price than what was quoted by Expedia. I was told I could leave if I didn’t pay the higher price. I was required to provide a deposit . After almost two weeks week deposit was finally refunded but I had to get my credit card company involved. I called the hotel but never get an answer . May be the worst hotel experience ever"

"Room was tidy, but far from clean. Nothing worked efficiently from the Microwave,, to the TV, to the AC unit, to the water pressure for bathing. Key code didn't work. Place was trifling. But you get what you pay for -I guess..."

"Nothing was to like roach infestation dirt hot and disgusting"

"Staff was super great! Property is dated."

"I booked this hotel through Expedia for a family stay, but the room and overall property were not as described. The main issues were poor cleanliness and a strong, unpleasant smell as soon as we entered. These conditions made the room unsuitable for my family.Because of this, I canceled my stay immediately at check‑in. The staff informed me I would only be refunded for one night.Travelers should be aware that the cleanliness and odor issues are significant and do not match the listing photos or...

"First room had one curtain that was held on by one hook only and did not cover the whole window. The window itself was very dirty with a stain across most of it. View from the window was of a tent on a pallet occupied by a homeless person on the hotel property. No remote for tv either. Second room had two curtains, I guess the upgrade package! No shower curtain, no fridge, no tv and most amazing of all.... No lightbulbs in the lamps"

"Room was laid out really well. Lots of outlets for charging. Only thing I didn’t like was the lighting around the bathroom mirror, it was dark."