Hotel dekat Painted Hall

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"The property location, design and everything was pretty perfect in my opinion. There was an issue with the soap dispenser (it wasn't working properly), there weren't any bathing cloths in the room, and when we got there we found a dirty towel on the counter above the toilet. Considering all of these minor issues I would still stay at Vertus Edit a second time. Customer service was great very warm and welcoming."

"Staff was excellent. Great location and comfortable room. Only issue that is not their fault was I did not read that it did not have a check in desk. We got off a cruise ship and arrived at property around 9:30 am and it was all locked up no one around. About 10:30 we got lucky and employee arrived and allowed us to store the luggage inside so we could walk around the area. Again the staff was excellent it was my mistake not verifying their check in process. "

"The staff were absolutely delightful from the Reception Manager on the Reception desk to the kitchen & bar staff. We haven’t had service like that in a long time. The room was spacious and clean. The pool, steam room and sauna got good use. Thank you for a lovely stay. "

"Because it was above a restaurant / bar, there was a lot of noise up at least 11 pm and probably beyond (we were exhausted on arrival from NA, so were able to sleep). The next 2 nights the restaurant was closed, but there were doing construction until past midnight with hammering and lots of noise. Not nice. Also, it was impossible to check in early. The hotel portion is above the restaurant / bar that is not open until 3 pm. We didn't realize this, so had to travel around with our suitcases...

"Excellent location for O2 venue, which is why we chose this establishment. Staff were friendly and helpful. Evening meal at the pub was 'nice' although portion size was not too generous. Room was very small (superior double) en-suite facilities were also tiny. Stairway and corridors leading to the rooms are narrow and steep (we were on the 3rd floor). Did not experience noise from the pub or road, this may not be the case in summer as there is many outside/rooftop tables."

"Clean and nice staff. Breakfast was great. Bar tender sondip was great "

"Staff were polite friendly and professional. I was disappointed there were no bathrobes. For a five star hotel also disappointed that they use those small cartons of milk, I would have expected a bottle or carton in the fridge. Drinks expensive."

"Yes the bar was well stocked , however the bar tender was unable to do a Bloody Mary cocktail, as he had no training on the subject."

"Great reception, excellent hotel team made us feel very welcome."

"Perfect "

"Excellent stay, thank you."

"Great breakfast and friendly staff"

"My room was tiny, which in itself wasn't an issue as I paid for a single. Would have been nice to have a window though."

"Just ok"

"Tv was not working and also AC was not working "

"Lovely place staff was amazing thank you for a great service "