Hotel dekat Pantai Playacar

"The resort was beautiful with the beach just steps away. The room we were assigned was too hot for an American. The air conditioner barely worked and kept the room around 80°. Once we were moved to a new room in a different building things greatly improved. The staff was great when it came to giving us a fan to make it through the night and then moving our re-packed bags while we’re on an adventure in Tulum. I do suggest they get new AC units in the buildings that have issues. Otherwise, the...

"Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again."

"Good, they were very flexible to accomdate your preferences."

"Staff very professional, and courteous."

"Excelente comida en restaurante de comida tradicional"

"I've stayed at six different all-inclusive resorts, this was unfortunately my least favorite. The resort seemed understaffed, especially at the buffet, where we often waited 10 minutes or more just to receive drinks. While the staff worked long hours and appeared overwhelmed, the service experience was inconsistent, and some bartenders seemed frustrated when taking drink orders. The hotel would benefit from hiring more staff. The entertainment was very repetitive, consisting mainly of beach...

"LIKE"

"Great stop near the beach!"

"Todo excelente a excepción de la comida, si había mucha variedad pero el sabor si"

"Buen hotel. Localización muy buena. Seguro."

"Nice and clean hotel. Its well keeped up. Friendly and professional staff."

"Bueno excelente"

"Excelente opción si lo que buscas es niños pequeños adentro de la alberca todo el tiempo. Buenas opciones de comida, sencillas pero cumplidoras. Instalaciones cuidadas y de fácil acceso."

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Family friendly"

"It was a very lovely place!"

"Nice clean property with comfy beds, got kept up until the early hours even with ear plugs in though due to nearby noise. We live above 2 train lines at home so I’m used to noise! "

"Excelente ubicación, El palacio municipal, su plaza y muy cerca de la 5ta avenida"

"Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable."