Search Hotels Near Plaza Paraiso, Playa del Carmen

"The hotel is nice. The location is great."

"Some of it was hard due to the heat lamps. I’ve been to to this hotel multiple times and yet it’s the same food. They really need to change things up."

"All the stuff working in this hotel are amazing they help me to all my needs, the hotel it self is okay you got what you pay for. Its a bit outdated but the location is great. Housekeeping is available everyday it just the house keeping attendant don’t clean very well thats my only concern. Other than that great people and good hotel for its price."

"The hotel staff were extremely nice. Unfortunately the bed sheets, towels and shower curtains were stained and worn out. The shower was dirty. Breakfast wasn’t the best either. "

"Everything about this trip was just perfect. The room was excellent. The staff was perfect. The food was beyond great! We had an ocean front room and loved every minute of this trip. We would go back to this place for sure! If you can afford the Presidential Suite, it's a must do!"

"Food was good, staff was friendly. Front desk wasn’t friendly and nice. We had cockroach in first room on the main floor, than we were moved to the other room on the second floor and no cockroach there, but at the end of our stay we were offered to moved to a better room but on the first floor again. We lived on this upgrade room for 5 days with little tenants again. Definitely cockroaches is the issue in this hotel "

"Amazing Stay!"

"I absolutely loved my stay at Playacar Palace. From the moment you arrive, you’re welcomed with a warm towel and a refreshing glass of juice, which immediately sets the tone for a relaxing experience. The staff takes care of your luggage and delivers it right to your room, making check-in effortless. The hotel itself is stunning, and every staff member I encountered was incredibly warm and welcoming. My room was beautiful, and the view was just amazing—definitely one of the highlights of the stay. The food was excellent, and having access to unlimited drinks truly felt like the cherry on top. If you’re traveling with kids, the playroom staff does a fantastic job keeping them entertained, giving parents a chance to relax and enjoy some time to themselves. I was genuinely blown away by the entire experience and will definitely be coming back!"

"The hotel was amazing! The rooms, the grounds, the food, staff… perfect "