Search Hotels Near Portal Maya, Playa del Carmen

"The 24-hr coffee/bar lounge didn’t have the espresso machine working on any morning (always in repair or out of coffee). Also it would be great to be able to watch premiere league games."

"Staff was amazing, we have a realy good time at the pool food was delicious, we have a great view on our ocean front room we enjoyed every morning with my coffee the beach is very little spot almost none but we still have a good time on the cabana. The room was very clean the only thing that I think is a little outdated they need to improve a little bit on that but overall Great experience!!"

"Nos gustó mucho el hotel, la comida, las bebidas, jugos hechos al momento con frutas y verduras frescas. El servicio excelente Ruth y otras chicas mantenian el cuarto limpio y atentas a lo que necesitabamos, todos los días rellenan el bar y los snacks de las habitaciones., los meseros Brian y Manuel bartender nos dieron un excelente servicio , no recuerdo el nombre de los demás., y en el entretenimiento Eric se ganó nuestras risas de verdad que es muy bueno. "

"Todo estuvo excellente, la atencion es buenisima nos sentimoa super consentidos, deade la llegada lezlie la recepcionista es super amable y amigable nos hizo el check in tan suave, nos dieron mimosas de bienvenida, la comida esta muy rica, en el restaurante mexicano tienen musica en vivo x las noches, carlos(charlie) como le llamamos mi esposo y yo, fue super atento no dudaba en recomendarnks y prepararnos tragos deliciosos, las hostess de los restaurantes super profesionales y el mesero del rooftop francisco es super buena onda, en general todos los meseros y todo el personal es muy atento de verdad 20/10 recomiendo este hotel y su servicio, sin duda regresaremos"

"Everything was perfect as a solo traveler i loved the studio suite."

"The hotel is nice. The location is great."

"All the stuff working in this hotel are amazing they help me to all my needs, the hotel it self is okay you got what you pay for. Its a bit outdated but the location is great. Housekeeping is available everyday it just the house keeping attendant don’t clean very well thats my only concern. Other than that great people and good hotel for its price."

"Everything about this trip was just perfect. The room was excellent. The staff was perfect. The food was beyond great! We had an ocean front room and loved every minute of this trip. We would go back to this place for sure! If you can afford the Presidential Suite, it's a must do!"

"The bar servers very bad drinks We ordered dinner twice to the room Very disappointing "