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Residence Mercure Paris La Defense Grande Arche

Unlock your potential with cutting-edge amenities and unparalleled convenience in this vibrant hub.

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In the heart of La Défense, Residence Mercure Paris La Defense Grande Arche offers a haven of productivity and relaxation. With dry cleaning/laundry services, a 24-hour gym, and in-room WiFi, you'll be well-equipped to tackle your day. Enjoy conveniences like luggage storage, meeting rooms for brainstorming sessions or events at the banquet hall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is Rp1.423.038
Rp1.851.659 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.95 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.50 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Residence Mercure Paris La Defense Grande Arche pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Residence Mercure Paris La Defense Grande Arche?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Residence Mercure Paris La Defense Grande Arche on 31 May 2026 start from Rp1.423.038, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Mercure Paris La Defense Grande Arche?

Self-parking is available for EUR 19 per day.

What time is check-in at Residence Mercure Paris La Defense Grande Arche?

Check-in begins at 3:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Residence Mercure Paris La Defense Grande Arche?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Where is Residence Mercure Paris La Defense Grande Arche located?

Located in Parc-Nord, this hotel is within a 10-minute walk of La Défense and Paris La Défense Arena. Grande Arche and Seine are also within 3 miles (5 km). Nanterre Préfecture RER Station is only a 2-minute walk and La Defense - Grande Arche Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

6.6

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 63 out of 272 reviews
Rating 8 - Good. 81 out of 272 reviews
Rating 6 - Okay. 70 out of 272 reviews
Rating 4 - Poor. 33 out of 272 reviews
Rating 2 - Terrible. 25 out of 272 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for the event we attended. Great customer service, rooms equipped with good facilties like, microwave, fridge, hobb. Gym available too. A very good stay, recommend and would certainly rebook here if I returned
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Chin Yiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great with metro right below Room is a bit dimmed but overall cleanliness is acceptable. Comfortable bed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

XIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nutritious breakfast with all kinds of choices; nice, considerate, helpful, efficient staff; Convenient transportation to every site of wonder
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Raymond

Disliked: Staff & service, amenities, property conditions & facilities
Very basic but was in ideal location for the taylor swift concert, this was the only reason we stayed at this Hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

Otomi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff lacks customer service skills or maybe they just don’t like tourists, the room was decent and clean but we had issues with our room key every day it would not open the room or the elevator.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Bernadeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this property due to a concert, the arena is under a 10-minute walk. The studio apartment was perfect for the 3 of us. Overall we had a great weekend stay
Verified

8/10 Good

Adriënne van

Liked: Staff & service, property conditions & facilities
Our room was clean, and spacious enough for the two of us. The hotel was perfect for our trip to Paris, as the metro station was just around the corner. We’ve spent most of our time in and around the city during our stay, so having the metro close by was exactly what we needed. We would definitely come back again! Also, checking in and out had never been so easy :)
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Richard

Exactly what it says on the tin.

The hotel is according to expectations: clean, no frills. Bed is OK, shower good, room pretty clean.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kaatje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a concert at the arena (7 minute walk), so this was very convenient. We had a one-bedroom suite for 4 of us-a bedroom, living room with sofa bed, and a small kitchen. The staff at the hotel was wonderful-allowed us to check in early and were very helpful with all our questions. Plus, it's directly next to (above) the metro/RER station, so extremely convenient. There are a lot of dining choices around as well.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

19th January

It was quite difficult to find the hotel but the receptionist staff - Wendy in particular - made the process very easy. It would have been nice to know before booking that our accommodation was across the square, rather than in the same building as the car park
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Stinky toilets

They do room cleaning after every 4 nights. This means you have to use the toilet for 4 days without any cleaning. The dinning was closed and the bar too for Always. But the staff and receptionist was helpful and kind.
Stayed 7 nights in Aug 2024
Verified

2/10 Terrible

vikki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay at the Residences, only at the hotel

Upon arrival, we weren’t aware that we had to go into the Hotel part across the square in order to check. Check in was straight forward. We then walked across the square to the Residences. When getting into the Residences building the lift didnt work so we had to carry 2 suitcases up 6 flights of stairs. It was quite late when we arrived so we pretty much put our suitcases down and went to bed. It was very hard to sleep as it was so warm and the aircon did not work. In the morning, we started to get ourselves ready. The bathroom was awful, mould on the grout and ceiling, rust in the bath, shower hose also had mould and the whole bathroom smelt.....probably because the extractor didnt work. The door card reader was coming off of the door and could not shut the door easily. There were live wires not covered where sockets should have been. First thing that morning we went to speak with the manager as my husband and youngest daughter have asthma and our daughter being autistic would not step foot in the bathroom. The service was very good, the manager provided us with 2 rooms next to each other as they had no family rooms left. The rooms in the actual hotel was lovely and definitely recommend. I was a little disappointed that they refused to provide us with breakfast due to the room hassle as i had already spent out €37 on breakfast supplies that we could then no longer use as there were obviously no crockery in the hotel rooms.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

aman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to s
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Syed

Disliked: Cleanliness, amenities, property conditions & facilities
Can’t stay with family here
Stayed 2 nights in Aug 2025
Verified

8/10 Good

enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodation at a fair price next to public transportation
Stayed 13 nights in Jul 2022
Verified

8/10 Good

BobG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for me, a walk to work. A few average bars and places to eat, but I've not been here very long
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

Natalie

For the price the room seemed run down. There was minimal interaction with staff. Nearby construction starts very early in the morning. It’s handy for the la defense arena but overpriced.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sheema

Liked: Staff & service
The apartments are slightly tired and quite small but they’re v convenient for the arena
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Mirna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and breakfast perfect Room not clean
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

ILSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Antonio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible not lights Lamps did not work Only 2 power outlets and just 1 worked
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, room comfort

Was ok

Was ok. It’s a bit dated and not much there.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Egbe Agbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 2 nights in Feb 2025
Verified

8/10 Good

tasleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. All basic essentials provided. Happy that there was a fridge and kettle that we used. 2 min walk to the underground that allowed us to get around super easy. Convenient store just outside the building which had everything we could possibly need.
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
The room was very poor considering its a 4 star hotel. They even charged me for late check out.
Stayed 1 night in Oct 2023