Search Hotels Near Playa Esmerelda, Puerto Vallarta

"Always a pleasure. Attentive and friendly personnel. Conscientious housekeeping. Safe environment."

"The room was okay but no view.l at all. People at hotel were very friendly. The food in the restaurant was pretty decent. However I found the booking through hotels.com to be very unusual. The hotel insisted that I pay them direct half the booking cost before arrival. When I received the message to do this I was very concerned that it was some kind of a scam, but I checked as much as I could, took a chance and it wasn't. Usually I rely on hotels.com to cover all the payments so you know you're safe but for some reason the hotel chose to do things differently. When we left I got the final bill which had an extra $50 a night for a second person when the booking clearly said it was for two. They did fix this and we left. But the 50% of accommodation was not on the final invoice so I assumed somehow this would be charged back to hotels.com. Anyway I then had to arrange a second payment to settle this. Hopefully they can streamline this for others going forward. "

"Overall, we had a great experience and would highly recommend this resort. The food was good, with the seafood being a standout. The buffet offered a wide variety of options, though the music felt a bit too calm—almost like being in a spa. The room was clean and well-maintained, and housekeeping did an excellent job keeping it fresh every day. Amenities were excellent, especially the pool area, which we really enjoyed. Service throughout the resort was great, and a special mention to Moses, the poolside server—he was very attentive and made our experience even better. Overall, a very enjoyable stay and we would definitely come back."

"The pool had too much bird feces. I couldn’t swim in the pool for two days. The "

"Our room was updated and clean. Staff were helpful and responsive to our requests and needs."

"The resort is beautiful, the service was outstanding, the FOOD and DRINKS were amazing, every meal was excellent. If you plan to stay at the resort all day the all inclusive is a must. My only complaint was the restrictions on how to use your resort credits, it was impossible to use, so call the resort and ask because Expedia doesn’t give you that information "

"very nice hotel for the money .Wifi was not that great"

"Great location! Nice food! Very friendly stuff "

"Smoking policy on private balconies too strict. "