Hotel dekat Pantai Esmerelda

"Unfortunately the staff at this hotel did not live up to any standards at all. W"

"Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!"

"Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

"Fui como aniversario, no me gusto que al ser todo incluido te cobren por ciertas comidas y bebidas "premium". Cierran muy temprano los bares y que ese dia era el juego de inauguracion del mundial y que no hubiera un lugar bueno para ver el juego mas que pagar para verlo y que te cobren para entrar al sport bar todo incluido. El hotel tiene una playa muy bonita y en general los meseros y personas son amables, les hace falta a los recepcionistas ser mas sonrientes son muy serios y si les falta...

"Falta de mantenimiento, bueno para descansar"

"personal muy amable"

"This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance."

"Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

"Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. "

"Todo estuvo excelenteeeee superó mis expectativas!! Hubo un detallito perooo la atención al cliente uffffff lo máximo!! La comida es deliciosaaaaaa!!!"

"Everything about the room was amazing, staff was incredible, amenities were fabulous, food was outstanding. The only 5 diamond experience in Puerto Vallarta."

"Un poco lejos de las playas y del centro pero el hotel cumple muy bien con todo lo necesario y más gracias Susey excelente servicio"

"Great place to stay. Close to town, restaurants and the beach. Perfect and most comfortable for families."

"The suite was even better than expected and so comfortable for us. The entire propterty was clean, cool, and the staff was lovely. The beds were extra comfortable and the location was perfect- close enough but not TOO close to all the fun downtown. I highly reccomend this property. "

"Great staff, great apartment with everything in it, you just buy your groceries and you are set. great location walking to everything downtown; great views from third floor and fifth floor pool area; great balcony on third floor apartment, comfortable, clean, quiet. The bed and pillows could be updated since it was not the most comfortable, but wasn't bad either."

"What a fabulous place for a girls' trip! We loved the location, the room are DARLING, and it"

"Beautiful property. Staff was very professional, courteous, and accommodating. "

"The property was conveniently located, the staff were great and everything was clean and well put together. We really enjoyed our stay."