Search Hotels Near Playa Grande, Luperon

"During my stay, several serious issues significantly impacted my experience: I was without a functioning shower for two full days. For 2 more days, there were no towels in my room, and despite repeated requests, none were delivered. The air conditioning in my room did not work. My room key failed daily, requiring me to return to guest services multiple times each day for replacement. The television in the room was not operational. Guest services were consistently unhelpful and unresponsive, forcing me to visit the front desk 5–6 times per day to address ongoing issues. When I requested a room change due to these persistent problems, my request was denied without reasonable explanation. This level of service and maintenance falls far below acceptable hospitality standards. The time and inconvenience caused, combined with the lack of basic amenities, significantly disrupted my stay and rendered it far from the experience I paid for. In addition they take you on a 2 hour tour sales pictch to buy a membership. They dont tell you anything about it until your in it and dont let you leave. Food was terrible. They have many restaurants but your obly allowed to go to a couple then they only had 3 open a night which you had to make reservations to which was filled up until Saturday. I've traveled all over the world ans never experienced this many issues with NO help in making anything better. Worst trip ever and this was supposed to be a special trip for my child. "

"This was our first all inclusive experience. Though not really our thing, it was good. Food was quite good. Staff were very good. Maria (housekeeping for suite 236) was amazing!! The place was very well maintained. The beach is not amenable for swimming. As to be expected, it was also windy - very windy! That was disappointing as it drove is to the pool area more than normal. Not sure if this is always the case or if it was because it was spring break, but the pool had tunes pumping pretty loud almost the whole time. You also need to claim your spot early. There is a hard push for vacation property sales pitch (basically timeshare). When booking through Hotels, it does not include airport shuttle (taxi ranged from $40 to $60 USD). Also, do not expect the property to respond to messages through the Hotels app. You need to email them."

"Yes, it could’ve been better. If the transportation would’ve been a little bit more reliable at the resort."

"Not having wifi was inconvenient. The buffet did not have many choices. Staff is incredible. Very friendly. "

"This place was a great stay. Staff is very friendly and caters to your needs. The area is very safe you can get around in golf carts that you can rent very easily. It’s clean and well maintained. & the hotel restaurant serves great food. "

"You should go. Really nice super kids friendly. Lots of awesome food and animals "

"Yennifer was very helpful in getting us new accommodation after our flight home was cancelled "

"I couldn't stay at the hotel because they dotn work with hotels.com they demanded to pay in cash "

"Hi, I cannot say enough excellent things, but I guess if I had to start at the top, I would say I took a taxi from the airport and I showed up at this amazing place and when I stepped out of the car, somebody greeted me by name and I was so confused and he looked at me and he said excuse me do you speak English because I was so stunned. I was like who could possibly know me here…. And that’s how I was treated…. like family. It was amazing! I feel like the listing doesn’t do it justice what this is like is staying at a friend’s mansion! This is not at all a hotel. It’s a friend’s place an amazing friends place."