Search Hotels with Pool in Puerto Plata

"All of the food was good, but the service was inconsistent. The bar was frequently backed up, and waitstaff were often unavailable. What’s surprising is that I visited 15 years ago, and my mom was there 20 years ago—yet nothing seems to have changed. The buildings are aging, and the rooms feel outdated."

"Very bad drink poor meall lot step Sters very bad"

"Room was excellent, view to the beach! Shower was spacious, and bed was comfortable. Overall, the staff was friendly, attentive and was a good experience. Restaurant food was good too. "

"THE BAR STUFF TRIED THE BEST WITH WHAT THEY GOT. ROOMS AIRCONDITION WORKED FINE.IT WAS NOT HOT AT THE TIME MY FREND AND I WERE THERE.IT'S ALL ABOUTH THE MONEY THERE. OUT FRIDGE IN THE ROOM WAS EMPTY. I NEEDED TO COMPLAIN FOR 3 DAYS FOR ANGIE TO SEND SOME WATER AND BEER.SAME THINK WITH THE ROOM CLEANNING. I NEED TO ASK."

"Yes "

"The resort is on the smaller side designed similarly to a shopping center, with everything (restaurants, bars and nightlife) centered around the two pools. The bar staff is very friendly even if you don't tip them which isn't always the case in the DR (which was very nice to see). The Wi-Fi is weak when not in the front desk/lobby area, so plan accordingly if you need to work or need steady service. The front desk/check-in process was easy, dinner reservations have to be made either on the app or the reservation office around the corner from the front desk. The buffet is limited and very repeated, so we recommend making dinner reservations as much as you can. They were good! When sitting to eat at the buffet, its first come, first, serve and a bit of a free for all as opposed to someone sitting you like at other resorts, so better to plan when it's not the busiest of times. Guests get up early and put beach towels on chairs around the beach and pool whether they're there or not, so be ready to do the same (super annoying). The towels process is pretty pointless. The maid replaces a towel on a 1:1 basis, but if the towel is on a chair then she won't replace it so you essentially use the same beach towel the entire time you're there. Shower towels were replaced more often and the room was cleaned on a daily basis. Our maid was VERY nice and we made sure we tipped at the end!"

"Fantastic "

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"Got a message that was very. The people in general are amazing "