Cari Resor di Punta Sam

"I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations."

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"Very quiet and very clean."

"The personnel , bartenders specially\\were great"

"Los baños estaban un poco sucios, en un plato de comida encontré un cabello. Había horarios y a veces no dejaban entrar a recoger comida entre horas y tenía hambre. Pero en general es una buena experiencia"

"We had a great stay at Cancun Bay All Inclusive Hotel. Our room was clean and comfortable, and the staff were friendly and welcoming throughout our stay. The beach was one of our favorite parts—it has calm water, which made it a great and safe place for our small child to swim. We also enjoyed the bar and never had any issues getting our drinks. The only downside was the housekeeping service. We requested our room to be cleaned, but it took quite a while, and we had to follow up several times...

"No facturaron por más que llame mandé CSF simplemente no le importa"

"To be fair, the resort has highlights: the cleaning was excellent, the food was tasty, and the service by the pool was fantastic—the taco boy and the bartender near the restaurant were absolutely excellent. Unfortunately, the basic amenities and customer service fell short. The internet was very bad, and we had a problem with the AC in our room. Worst of all was the front desk. Whenever I went to them to get the AC issue resolved, they whispered behind my back, "here she come again." The final...

"Good hotel but could have been better"