Cari Penginapan di Riviera Maya

"I will say the room was lovely and the first receptionist to book me in was excellent. But it went downhill from there. The beach was inaccessible and that is why we were there. And there pool was on top of a building, difficult for me who has mobility issues. The pool was also in need of maintenance. We used it for our granddaughter but never saw anyone else use it. I was suppose to get a bottle of wine for my status on Expedia. I asked for it several times and never receive it. When we were...

"Muy buen servicio y atención de todo el personal"

"Encontré un par de cucarachas en la habitación"

"Our stay at Shibari Hotel Tulum was nothing short of unforgettable. From the moment we arrived until the day we checked out, every single moment exceeded our expectations. The entire staff was absolutely incredible—warm, attentive, professional, and always willing to go the extra mile to make our vacation truly special. Their genuine hospitality made us feel welcomed and cared for throughout our stay. We want to thank each and every member of the Shibari team for creating such amazing memories...

"Weekend was fantastic — the staff was amazing and accommodating!"

"Great location, I loved that you can opt out of the all inclusive. Great staff all of them were nice and friendly. Just understand that if you are not in the all inclusive plan, menu options are limited."

"Worth the money!!!"

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"Me gustó que está cerca de todo, muy limpio y cómodo"

"Me encantó el hotel todo muy lindo"

"It was a bit mid"

"I had to argue with the hotel over the pet fee. According to the pet policy at the time of my booking, it stated: “Pets allowed for an extra charge of USD $20 per accommodation, per night.” However, when I checked in, the hotel tried to charge me USD $20 per pet, per night instead. It was only after I told them I would contact American Express to dispute the charge that they agreed to honor the pet policy as it was advertised. I noticed the hotel has since updated its policy to USD $50 per...