Shibuya hotel guide. Oakwood hotel in Shibuya, Tokyo

"Checking in was quite challenging and even though I had prepaid for my rooms the reservation was not available on the kiosk so it took a long time to get things settled."

"Room was in new condition and clean, staff was very friendly. Area outside was seedy but interesting"

"The room was a perfect size and not too small. The staff were extremely helpful. If you select the breakfast there get there at 6:25am. The restaurant gets extremely packed. Other than that, I will be using this hotel again for future visits."

"It was excellent, and I am told by Japanese friends that this was the best APA hotel they have seen. Three problems: 1) The windows didn't open 2) The A/C on the room only made it cooler, not hotter. There was a dial to adjust the temperature, but the man at the front desk told me that did not work. You could only make it cooler. This seemed very strange. But he kindly gave me a plug-in heater for my room. 3) The ELEVATORS ARE A MESS. It takes a long, long time for the to come and then sometimes they are so full you can't get in. 4) The hotel needs to make it clear to guests that there are TWO Ryogoku stations, one for the Metro and one for JR trains. My first night, the man at the desk did not ask my which one I wanted, and he sent me to the wrong one. "

"Good location"

"Rooms in Tokyo are small. Understandable, but room for empty suitcases or a hair dryer was tight. The staff were great, and so were the coffee shops and restaurants. The location was excellent too. Amenities were great and any issue that arose was handled immediately. 4-5 stars for sure"

"This hotel is steps from Shibuya Crossing and our room was on the 19th floor. Great view. The concierge selected a sushi restaurant for us and it was fantastic. The subway, Starbucks, shopping and restaurants are all close by."

"Convenient very. Lose to the train station"

"always stay at an APA at-least once when we visit Japan. for the price and location they are one of the best places to stay and i’d highly recommend !"