Shinagawa hotel guide. Oakwood hotel in Shinagawa, Tokyo

"Fantastic place to stay! The rooms were super clean and the staff was very friendly and spoke great English. The breakfast buffet was the best part. Absolutely FANTASTIC food. Very close to the airport as well and had taxis out front whenever you needed a ride. Overall great experience and would definitely come back. "

"Check in was very chaotic . No organization, there were many lines and no one knew where they were going. At check out was even worse. "

"Very nice location. Not a five star hotel but comfortable enough. We stayed her mostly for the convenience of being near the station, food, shops and the heart of shinjuku. Rooms could be updated but we didn’t spend a lot of time in the rooms. Bathrooms are nice and updated. Would stay again. "

"Room was clean although it’s old hotel. Normally I stay here in Tokyo because of convenience of transportation. This time, I had to request to change the room because of the smell of smoke coming into the room in the evening although it was on non-smoking floor."

"Very nice hotel near the Tokyo Tower "

"Excellent hotel for family stay"

"Very nice hotel and very convenient to the airport. Will stay there again next time "

"Clean room and property. Wonderful to have not only restaurant but convenience store on.site. Wonderful work out room and public bath. Hard to.get used to such a small space but at least could put luggage under beds. "

"The hotel looks lovely from the outside and lobby but the rooms feel very stuffy and the bathroom didn’t feel clean. Staff did not communicate well in English and the breakfast was the same every day and not very good. I felt for the cost we paid wasn’t really worth it. We spent 5 nights with another couple and tbey felt the same as we did. The location is very central to the shops and restaurants. The Lobby bar was also very nice with good service. "