Hotel dekat Southlands Arts Centre

"Everything else was great, but the room service let the stay down. We ordered food using the QR code on the screen because we were having an early night before an early flight. After about an hour and a half, we called to ask where our food was, only to be told that the QR code wasn’t working. We then placed the order over the phone. Unfortunately, the portions weren’t worth the price or the wait. Next time, we’ll order through Uber Eats or another service instead."

"Hotel yang bersih, layanan check in cepat, resepsionis sangat informatif, lokasi dekat bandara, nyaman, makanan enak, namun ruangan kamar lumayan sempit"

"Airport shuttle was very dependable, on time always. I have to haul my 50-lb luggage a flight of 8 steps. The elevator hasn’t been working 3 weeks before. It’s a great thing a kind guest helped me with my luggage. Not using Renaissance London again"

"Sara was a wonderful host, great English breakfast every morning and beautiful country views!"

"Solo estuvimos una noche, el staff muy amable y atento, la habitación limpia y el aire acondicionado funcionó muy bien. Lo recomiendo"

"Very nice hotel. Location is convenient, near Heathrow airport. Nice and clean hotel room. Friendly staff."

"Convenient hotel for Heathrow"

"very accesible from the airport. No noise from the airplanes and was able to sleep comfortable"

"Room was a little dirty, crumbs on the ground, surfaces dirty but if you just need somewhere to put your head down for the night it’s fine. 24/7 bar which is nice. Staff is nice and conveniently located right next to bus stop"

"A great find. Quirky in places, but the room was filled to the brim with amenities. Even a little outside terrace which was handy in the sunny weather. Breakfast was lovely, along with the friendly character serving it. Well placed for the Elizabeth line and easy to find off the motorway as well."

"Expedia listed the square footage of the room as 560 ft.² but the room was probably less than 100 sq ft. It was false advertising and I was very upset. I reported it to the man who worked there and he said he was contacting Expedia about it but nothing was done about it and he never called me back. Also, there was no mattress pad on the bed just a sheet. Also in the pictures they show a small grassy area with a picnic table, but that’s only available if you book the garden room. I wasn’t...

"No concierge to help with baggage, just arrived from a 13 hour flight with 4 bags, no one to assist in with baggage from taxi or to the room, I am 75 years old and just recovering from surgery, not what I expected. Water pressure in the bathroom very week, Hotel just refurbished, noticed that the mirror in the bathroom was old with the silver backing showing through on corners. Shower hand set clamped to the riser pipe making it difficult to use. No fridge in room, needed this for...

"Helpful person to help with self check in."