Hotel dekat Stadion Vicente Calderon

"I am not one to write reviews but after my experience I wanted to leave feedback in hopes that the property improves. The staff was rude on check-in and not at all attentive to our needs. The biggest thing was the air conditioner: we arrived in the middle of a heat wave and informed the staff that the ac was not working. A member of their staff informed me on the first night that they would set the temp (requested 20C) which did not happened and me and my partner were not able to sleep. The...

"Room was clean and comfortable, housekeeping excellent, breakfast very good, front desk staff could try to be a bit more helpful and not as abrupt with their answers. e.g. "Could you call me a taxi? ..Taxi out there." "You owe for breakfasts. ...I paid when I arrived....No.... Let me check- oh I see ok" Some of this is a lost in translation problem but the effect is to make the customer feel like they are annoying the staff."

"There are 2 bathrooms so we didn't have to wait to use one. Both were clean too!"

"Maravillosa estancia Todo muy limpio y céntrico Desayuno variado y muy rico Habitaciones limpias y acogedoras Personal amable y atento"

"Great highly recommend!!"

"Una experiencia muy buena totalmente recomendable y en el centro de Madrid Ubicación excelente"

"Very helpful, and friendly staff. Great location. Would return again in the future."

"Excellent hotel, great staff, beautiful rooms."

"Last night stay in Madrid and it was FANTASTIC!!! The staff was over-the-top helpful and kind; the room was immaculate and well pointed and the location was spot on! It will be our home away from home when we're back in Spain! ALWAYS!!"

"The apartment was spotless although it is only convenient if you have a reason to be in this area of Madrid, not for tourism. The elevator didn't work when I arrived, which was inconvenient (only had to haul luggage one flight of stairs). The shower is amazing!"

"Property location exceeded expectations. It was central to most tourist attractions. Unfortunately, The room was very small and smelled musty after long day’s absence. the room was situated one floor above the restaurant and bar and it was noisy till 12 midnight. Our saving grace was that the hotel restaurant closed for two days during our stay and we were able to get some peace in quiet."

"Très bel accueil."

"中は清潔であらゆるものが予定されている。チェックインが少しややこしい"

"どこに行くにも便利な場所でした。ロビーにコーヒー、紅茶＆夕方　ワインが置いてあり、とても良かったです。 フロントで空港までタクシーを予約したのですが、時間通りの到着でした。"

"Good location and generally easy to get to by metro, which has an exit less than 3 mins walk away. Easy access to the city centre and tourist attractions. Room is a bit small, but clean and comfortable. Great restaurants in the neighborhood. Highly recommended. "

"Great place "

"This is a 3 stars hotel not a 4 stars hotel that I booked. The room was awful asked for an upgrade willing to pay more but none was available."

"The staff were just amazing!They made my daughter’s 18th birthday so special!I can’t thank them enough The hotel was close to the centre ,very chic room and lobby"

"At first,we were provided a room which did not match the one shown as the pictures on Expedia’s website. The one we supposed to book was 2 bedroom apartment, however, It is so small , there is no door of the bedrooms , no living area. It should only be called studio. We tried to contact the host , they were not very helpful at the beginning, saying the pictures are taken from different apartments, after a long communication, they move us to a bigger apartment which is better. We just want to...