Hotel dekat Pusat Informasi Pengunjung & Sejarah Waterloo

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "

"Amazing service for an amazing price"

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

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"Enjoyed our stay. Everything was great accept the pillows need to be more firm and a fabulous hotel like that can afford glass plates and real cutlery instead of paper plates and wooden cutlery."

"Amazing experience! The room was super clean and the two king beds were a game-changer for our family trip. The staff members are hardworking, friendly, and well-presented. I felt so relaxed and comfortable during my stay. 10/10 would recommend!"

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist...

"Friendly staff and excellent location. Fun pool and there’s great breakfast free each morning!! "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"Very pleasant and helpful front desk staff and lovely room."

"Sharp bad smell in room also noisy I couldn’t relax"

"Room was very clean and comfortable."

"Good"

"Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. "

"Internet was good "

"The hotel was convenient for a neatby wedding we attended. The room was clean and comfortable with a convenient coffee maker, fridge and microwave. We were hoping to check in an hour earlier than the normal 3 pm checkin and the kind woman working at the front desk made that pissible. We were very pleased with our stay. "

"Very premium experience. Valet parking included, they charged our EV and took it off the charger when full. Helped us with every request. Our room was ready early so they allowed us to check in a bit early and enjoy the facilities. Great experience. "

"This was a very good hotel. Rooms were clean, front desk service was very good. This hotel also had a really nice restaurant with great food. I only stayed one night but I will stay at this hotel again on future trips!"