Hotel dekat The Promise Theatre

"Window in bathroom opened up directly to neighbours, very limited space for storage. That said, fantastic location and very convenient facilities on-site like tea in the lobby."

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"Excellent decor"

"Room was big and spacious Clean Clean linen Nice glasses to drink liquid from Great Customer Service Way better than the last hotel. I stayed at. I only stayed one night, but it was amazing. I enjoyed my stay."

"Prime location, friendly helpful people!"

"The studio was spacious , clean and comfortable . Great location , near Central Park and 24 hour grocery markets, and close to the subway. The property was well maintained and secure. The staff was so much more than helpful and welcoming .I will be staying here again when in New York. Best value for your money. "

"Room was always clean and staff was helpful."

"Great find"

"Convenient location."

"Loud lobby. Dirty towel on the floor when I checked in. Run down. Nice staff."

"Large upscale rooms and excellent location."

"Excellent service and great location- easy walk to shopping, Central Park and (on good weather days) museums. Highly recommend if you’re looking for an “old New York” experience. Breakfast was excellent."

"Great experience! Very helpful staff and extremely clean!"

"Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne. "

"Not worth the price at all. Bathroom door is broken, 4 star at most."

"Hotel is very clean. Pablo was amazing and made our stay worth it. Friendly service and suggestions for locations to eat were a good help. Only down fall is pictures are not clear I purchased room assuming patio was the view that is depicted on the site hoping to catch the fire works for the Fourth of July. Was told that roof top terrace is only for penthouse suite not general public. Balcony in room is just a window very small space not enough for a chair or two people to stand out on. ...

"Location unbeatable, staff was wonderful. Property is run down, room wasn’t clean enough - water stains and a couple small bugs in bathroom. The pool and spa area was not modern, not as clean as I would like. Horrendous disposable flip flops instead of standard gym/hotel slides."